Poor customer service

You GD cheaters!

I would like to know who called. It may actually be legitimate.

Tell us please how, from merely reading the caller ID and number calling, both of which can easily be spoofed, you can distinguish a legitimate phone call from a spoofed spam or robo call? By your logic, you need to pick up the phone every time you receive an incoming call that identifies as a legitimate organization, such as the FBI or the IRS. I'd rather make my decision on whether they leave a message and the characteristics of the message.

Define "legitimate" There are about 6 calls I get on my landline that I want to talk to.

Some may be from a real business that I don't want to talk to anyway. Some are for the previous user of this number from six years ago. They can be fun to play with.

About 95% of the numbers showing are fake.

It could have been a different number from his doctors office.

I do not know how they decide but my landline is via the internet and the caller ID often says 'spam risk' and most of the time it is but sometimes it is the doctor's office but the answering machine gets this and if they start to leave a message I will pick it up. Other time it may say 'wirless caller'. This may or may not be spam so I usually answer that.

I normally do not get very many calls but my record so far is 26 junk and 3 important calls in one day. Usually I only get 3 or 4 calls a week that is important.

Just FWIW Dept.

I loaded the tone that was generated by the Phone Company from way back that is used for a "Dead Line". "BeeBoop Beeeep" I recorded it from a online link and then played it during the recording of my Auto Attendant answering message. Then a 2 second pause and my wife says "Hello sorry we can't answer your call right now. Please leave a message at the beep!!" The Robo does not leave a message. I would guess that if it was a Real Hoomann SPAMMER they just hang up and make a next call on their daily list................

The SPAMMERS Robo Caller hears that tone and takes the number off the call list. I now get maybe? 2 calls? a week that are SPAM and the number is dwindling.

Les

Goodness. Since I dumped my landline I barely get one spam call per week. Sometimes that's the only time my phone rings all week.

I often get 5 a day, every day.

No wonder I can't get you. I've been calling twice a day for weeks!

Today alone, I had 9 calls on the land line and ten on my cell. I'm thinking Florida with an older population may be a target for scam calls.

I get as many spam colls on my cell as I do on my VOIP line - WAY too many

By legitimate I mean that both the caller ID phone number is truly the number where the call originates, the name displayed is the actual name of the caller or the organization the caller represents, and the call is from an organization or individual you have previously had come communication with (regardless of whether by mail, e-mail, or phone).

If you go strictly by the caller ID information, you can't tell if the call is legitimate or spoofed. Only once did I ever receive a legitimate phone call from the bank where I have an active credit card account. I did not trust who might be calling even though I recognized the name of the bank. I didn't answer, but the voice mail identified the reason for the call as wanting to verify a suspicious charge resulting from a possible stolen credit card number for my account. They left a phone number and asked me call back ASAP. Of course I didn't, Instead, I called the customer service number on the back of my card, explained the reason for my call, and was told the call was legitimate. They transferred me to their fraud department and I was able to verify that no, I had not been in the Caribbean the past week and had not authorized any charges from any vendor there.

However, if my car is in the service shop and I get a phone call where caller ID identifies the name of that shop and the phone number on my copy of the work order, I'll assume the call is legitimate and pick up the phone.

And how many scammers would know my doctor's name? Unlikely to be a spoofed caller ID. I'd pick up the phone. Now if someone is the office used their private cell phone to call me and I didn't recognize the name as a staff member in the office, and of course, didn't recognize the number, I would not pick up the phone.

I have had 2 instances where NoMo blocked return calls from people I called at their direct number and got their voicemail. And then did not hear from them for some time. When I called them again, and they answered, they said they tried to call back but "I refused their call"

A little investigation revealed that when they called back, the Caller ID for that call was their company corporate phone number, which is/was on NoMo's black list. And the caller did not follow NoMo's spoken instructions on how to bypass the block.

BTW, NoMo does allow a user to create a "white list" of blocked numbers to allow such calls to you to go thru. BTDT.

Junk callers may have been avoiding cell phones because you would have to pay to receive calls. This is often no longer true. I hope that doesn't mean the situation is about to get much worse.

How long has that been? I suspect that the reason I don't get many on my mobile is because I don't give than number out very often.

It has. I get more junk calls on my cell than on my Voip home phone (which is listed - my cell is not)

On Mon, 25 Mar 2024 21:08:18 -0500, Snag posted for all of us to digest...

I tell them he's a putz and deserves to stew in jail. Then hang up.