Hunter ceiling fan problem & poor customer service

There are several of varieties of 60 watt bulbs. If your trying to put a bulb that is physically to big for the globe then you need to look at the other varieties of lamps that will be smaller.

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Take the globe back to the depot and look at the other types of incandescent lamps until you find what you need.

Reply to
SQLit
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This is very frustrating. I purchased a Hunter ceiling fan model Sanibel made exclusively for Home Depot. Put it up yesterday and placed a generic 60 watt lamp in the socket. Fan states that a 60 watt lamp is max. I then attempted to attach the globe that covers the lamp. The globe would not fit. I then replaced the bulb with a 60 watt GE, hoping that the GE lamp might be slightly smaller. No joy. Same result with a Philips lamp.

I just got off the phone with Hunter "Customer Service" who told me that there is nothing wrong with the fan, and I will have to find smaller bulbs. I told him that when I purchase something that says it houses a

60 watt light bulb I expect that it will fit. He again stated that there is nothing wrong with the fan and that they do not manufacture light bulbs. No possibility in their eyes that the globe mya have been shipped out with a manufacturing defect. It is the fault of the light bulb, not the fan.

Customer service appears to be a bad joke with this company. I could take the fan down and return it to the store, but after spending an hour installing it, that would not be my preference. Guess I will have to search for a smaller lamp. Sheesh.

Reply to
Dennis Turner

On Sat, 23 Jul 2005 08:50:50 -0500, Dennis Turner scribbled this interesting note:

I give you an "A" for your troll being seemingly plausible...

-- John Willis snipped-for-privacy@airmail.net (Remove the Primes before e-mailing me)

Reply to
John Willis

Thank you for the useful advice. You are quite correct. Had I stopped to think a bit longer rather than to post a rather frustrated rant, that may have occurred to me eventually.

Again, thanks for solving my problem.

Reply to
Dennis Turner

Buy a smaller "fan" bulb. A standard bulb won't last because of the vibration.

Reply to
Luke

Your first mistake was buying a Hunter fan. Having said that, in this case their customer service is correct. There are a number of different length bulbs. The standard lamp you are using is an "A" lamp. There are A17, A19, A21 etc. The larger the number the wider and longer the lamp is. In your case I would try to find a 60 watt appliance lamp which is really short.

Reply to
RBM

On Sat, 23 Jul 2005 09:49:36 -0500, Dennis Turner scribbled this interesting note:

My apologies in the earlier reply. I didn't realize you were serious.

Simple problem, easily solved.

-- John Willis snipped-for-privacy@airmail.net (Remove the Primes before e-mailing me)

Reply to
John Willis

Hi, There is a lamp made for fan. Different shape(smaller) and vibration resistant. Tony

Reply to
Tony Hwang

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