I had an interesting experience today... thought ya'll might get a kick out of
I tried to order Zero tolerance and dado throat plates for my 3650 and hit a
Since I live in Mexico and have a California PO box, I can't receive UPS or
FEDEX, only US Mail... naturally, the only shipping option they had was DHL...
So, having been through this from everyone from Craft Supplies to Lee Valley,
I'd send them an email explaining my problem and they'd put the parts in the
First I got an auto response that my email had been received...
Then I got another auto response that they were working on my problem and had
"established an e-box" for me... they gave me a URL for it and a
I got a follow up email telling me that my answer was ready... GREAT!
I went to the URL, went through the login process and read my messages...
the message requested that I go to the support section of my "e-box" and the
solution to my problem would be posted there...
"I guess you'll have to have someone in the States order it for you and mail it
I guess it would have been bad karma to send a "no shit, Sherlock"
Please remove splinters before emailing