For the past few months I have been bugged by automated telemarketers with
spiels starting with "This is an important message regarding your credit card"
and a similar one about my expiring auto warranty. We are on the "do not call
registry" so these shouldn't happen. I have responded a couple times to give
them hell but didn't get a human to rant to. Is there some recourse to these
Change your phone number is the best way to get rid of all phone pests.
Caller ID is your friend.
Did you know that the do not call registry automatically expires after (I
believe) 3 years? You'll have to reregister for do not call. Even then,
some pests, like the PBA, are perpetual and claim exemption.
I especially dislike the text messages on my cell phone for which /I/
have to pay.
Do Not Call lists no longer expire.
"Your registration will not expire. Telephone numbers placed on the National
Do Not Call Registry will remain on it permanently due to the Do-Not-Call
Improvement Act of 2007, which became law in February 2008. Read more about
it at http://www.ftc.gov/opa/2008/04/dncfyi.shtm ."
Not Charlie but if you have a business relationship with "Dave's carpet
cleaning" they have a right to call. However according to the do not
call regulation you have the right to request that they only call you
for non-marketing reasons. If they don't respect that you go here:
I have no relationship with "Dave's carpet cleaning" whatsoever They are
nororious for violating the do not call list, and I have complained via
the obscure and involved complaint procedure. Eventually the calls
stopped, for whatever reason.
Google the Telecommunications Consumer Protection Act of 1991. The act
requires telemarketers to maintain their own do not call lists, to place a
consumer's phone number on such lists upon request, provide proof of having
done so -- and allows consumers to sue violators in civil court for the amount
of actual damages or $500 whichever is *greater*. I settled out of court with
GTE for $100 cash about ten years ago... :-)
Or you could move to Indiana. Our state do-not-call law is much more stringent
than the Federal law, and the Secretary of State's office is a real bulldog
about enforcing it. We used to get two or three telemarketing calls every
evening; since about a month after the state law went into effect, it's more
like two or three a *year*.
Thanks for including the link Charlie! I'd been meaning to do that for our
3 cells, 2 of which get the spam voicemail over the car warrantee, sometimes
several times a day. I gather it won't help with that one, but may help
with some of the others.
DNC list is irrelevant. They Don't Care, and nobody enforces it. AG in
MI did a press release a couple days ago labeling these people as
suspected identity thieves. Maybe that will get them to quit calling
around here. I usually find them on my machine, but have managed to
actually answer a few, and punch the button for a human, and give them
hell. They refuse to give a company name and address, of course. They
usually just hang up on me.
If by "PBA" you mean the Patrolmen's Benevolent Association, they would
be exempt as an allegedly charitable organization.
But did you take note of the exact wording? Did they say they were the
PBA, or that they were calling "on behalf of" the PBA?
If the latter, then I should not be surprised if it's the same racket
that I discovered in connection with the Michigan Association of Police:
the latter contracted with some fund-raising organization, which
promises to pay the MAP not a percentage of what they raise "on behalf
of" the MAP but a fixed amount. The fund-raising organization gets to
keep whatever it can squeeze out of the public above that amount.
Even if the PBA or the MAP were getting a reasonably high percentage of
the money raised, do you see any reason to subsidize your law
enforcement personnel's union dues? That is what the deal is all about,
and that is how it was announced to MAP members on a Web site I found
several years back.
At the time I looked into this, I discovered that said fund-raising
organization was under investigation by one or two states' attorneys
Unless you are bored at work. I had one guy on the phone for 20 minutes to
sell me a car warranty. Told him I had a '91 Regal with 160,000 miles that I
just paid $4900 for. I could hear him stifle a laugh, but he continued
anyway. They wanted $1400 for the warranty and I told him I though that was
a good deal.
I got a call from ABC Warehouse a few days ago about extending the
warranty on my LCD TV that I bought from them a year ago. They wanted
$119 a month for 6 months to extend the warranty on a TV I paid $1100
for. I told her that was ridiculous and hung up.
One time I let a telemarketer go on and on and finally I told her that
I would need three pieces of valid ID from her before we could
continue. I told her we could start with her name and address and
drivers license number. After a long pause she goes "What?". By then I
was laughing too hard and just hung up.
You already had a business relationship with ABC Warehouse (with whom I
have been advised not to do business anyway), so the Do Not Call list
does not apply to them.
Political parties and "charitable organizations" are also exempt.
I called my local tv news help line.
Carl Monday made them pay. They were fined $1,000 for calling me when I
was on the do not call list.
The news reporters just love that stuff.
Give them a call it might help.
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