When we used Tiscali (not my choice) for outworkers, where the compnay
was providing the broadband, they traffic shaped all kind of stuff and
denied doing it. I had to get a very senior manager of to talk
to one of their directors to (i) get them to admit lying about it & (ii)
So I would never go to Tiscali.
Today is Pungenday, the 37th day of Confusion in the YOLD 3183
I don't have an attitude problem.
Funny, same thing happened with my neighbour's ones. And her neighbour. And both had me phone tech support because they couldn't understand the bloody foreigners they employ.
Use Plusnet. Everyone is English, from the north of England, they speak clearly and know what they're talking about.
40,000 Americans are injured by toilets each year.
No Plusnet router has ever failed on me. Or a BT one for that matter. Mind you the BT one I had apparently failed miserably on certain computers, because it broke the 500mA USB limit. I was lucky enough to have a computer with a less fussy motherboard.
Uncle Larry was smoking in a restaurant the other day when a guy came up to him and said, "That smoke's bothering me."
Larry said, "Well, it's killing me. If I don't care about what it's doing to me, why would I give a shit what it's doing to you?"
I've never actually known a modem or router fail, apart from one that got struck by lightning. Why would they break? There's no moving parts and they don't run hot enough to melt anything due to fan failure. Like CPUs, they live forever.
When I got home last night, my wife demanded that I take her somewhere expensive... So, I took her to a petrol station...
And then the fight started...
Cheap ISPs don't throttle users, they just put more of them down a
smaller capacity link.
Throttling is selective, increasing contention is not.
So they can claim not to throttle but still have PPP.
They do this because you can have as many users as they like down a pipe
and BT still only charges by the size of the pipe they rent.
Long gone the days where every user shared the same big pipe whatever
ISP they chose. ISPs get their own pipe and its up to them how big and
how many. Its a significant cost.
Choosing the size is economics and managing the users expectations, if
you have lots of users just surfing you don't need a big pipe, if like
Sky you do TV over it you need significantly larger pipes.
OK, thanks. They do guarantee a minimum speed at all times - 60Mbs. If
it falls below that I can exit the contract without penalty. But: I have
to give them 28 days to sort it. Which then gets into the customer
service loop. We shall see!
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