I have just had an email informing me that my VirginMedia broadband M service is going to cost me an extra £3.25 per month from May, which equates to approximately a 20% price increase. This is made up of a £2.00 price increase, plus a £1.25 service charge for sending me a monthly bill!. It also says that I am to receive an upgrade to the 10Mb service, which I have not requested, and do not require. By enforcing this price increase on the majority of their customers, who probably like me do not want or require an upgrade, they are effectively penalising us for wanting a basic service for emails and web browsing, and this is not on. I shall be contacting customer services to strongly complain about this extortion, and I hope others will do the same.
- posted
15 years ago