Average price of new gas furnace installation

Nov 17, 2004 50 Replies

Well the service guy said the burner had too much rust and showed me that the burner wasn't burning all the gas. Consequently, he turned off the gas to the furnace and told me the furnace could blow up if I tried to light it up. He could replace the burner, but this company stopped making furnaces 20 years ago, so parts would be difficult to get and the total cost to replace the burner with labor would amount to 500-1000.



Well the estimate for a new furnace(80percent) with new digital thermostat, and the surrounding ductwork and 2 man all day labor amounts to $4750, 10 percent off for cash. He said the price of steel had gone up dramatically the last 2 years. Now I will get a couple of other estimates.



Is this a typical price? Archived messages range from under 2000 to above 4000. Never saw a price as high as my estimate in the archives even for a 90 percent model. A 96 percent model will cost over 2000 more.



Anyone have experience with Home Depot's referral service? I normally check out the Better Business Bureau for companies that are (preferably)members and don't have any outstanding complaints. Better yet, members who don't have any complaints at all in the past 36 months. I wonder if Home Depot screens their referrals. I ask, because maybe Home Depot gives deals to the companies that they refer.


Paid 4100CA$ for 94.4% Carrier Infinity in Toronto. That is about 3300US$. As far as I know furnace cost about 2000CA$, other is installation. 2 guys spend 4 hours putting new PVC pipes, removing old furnaces and installing new furnace. As you are probably from New York, prices there might be higher, but I belive estimate you got is too high.

Regards,

I received a quote of $1900CAD (1600US) to install a Frigidaire G6RA 72k or

96k 80%upflow. No ductwork required, just a plenum transistion of 15in for the shorter furnace. I priced the furnace at approx $710CAD so the contractor is making around $900 for a day's work. Here's the link for the furnace:
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The 92% model was about $350CAD more but the contractor wanted $900 more to install it. I don't think this is fair since the only additional work is to run 2 PVC/ABS pipes outside and run a condensate line to the floor drain.

Get another tech out, did he clean the burner.

The BBB only takes complaints if they mediate the case, you wont find true info with them. I hired a guy I found out to late that he lost 15 small claims cases in 3 yrs, none were listed in the BBB. The BBB is honestly a joke. Court records are better and your city lisencing dept.

What size unit, brand, model, Goodman or Lennox, how hard is the instal, how much duct work, etc.etc , nobody can say.

I had a price of 2700 for a Carrier infinity 93.5% with VS motor, but easy instal, Again get prices and another tech to ck your unit

Six years ago I had an intermittent problem with my gas furnace.

My service guy, recommended by friends, said the heat exchanger had a crack and that he would have to shut down the furnace for safety reasons (carbon monoxide). Since the heat exchanger was no longer available, a new furnace would have to be installed for $ 3000.

I turned the furnace on and used a $ 20 carbon monoxide monitor from HD. Zilch CO.

Then I called my public utility because they perform free safety checks on furnaces. The could not find anything wrong with the heat exchanger. They fixed a lose wire from my thermostat.

Six years later this furnace is still working great.

Don't trust a word a politician or a HVAC "technician" utters. They get a commission on furnace replacements, not on tightening a screw on a thermostat.

Walter The Happy Iconoclast

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Get a second opinion, and don't tell the second tech anything about what the

1st tech said or did.

snipped-for-privacy@aol.com

Did you happen to read what the alarm rating on that POS carbon detector was? Like all of them I've seen at HD, it probably won't alarm until it hits 45 PPM for 30 minutes....

Yeah, and they knew better? I followed a utility guy once that said the Tstat was bad. It turned out that the power was off to the furnace...

And you may be wondering why your kids are always sick....

Not always true.

Before I went into business for myself, I refused to work for companies that paid a parts commission to the techs. Now, if I see a problem with a furnace that would be a major repair, I show the homeowner the problem. I also use a Co detector that is calibrated 2X a year. I'm a pro at what I do and it's obvious the guy you had out wasn't...

NWM posted for all of us....

If you researched this on the MANY search engines available you would know that NO ONE can compare prices over the Internet.

Our crystal balls are all broke because WE AREN'T THERE!

Do the research, then get the quotes. That is what you will pay.

This is Turtle.

First : You need a service man that will clean all that rust out of there and see how it burns afterwards. I can clean one in about 45 minutes and put it back together and this is not a major job. I think the service man wanted to sell a new furnace and too lazy to clean it. I would call another service compant and tell them to give it a good cleaning and you might be surprised to see what happens. Rusted up burners is a common problem and i see them rusted up all the time. I clean them out and they run fine. The only reason I may say change the burners or a new furnace would be the burners have big holes rusted through them and letting the gas not come out of the louvers of the burners. If they are not rusted through. Clean them out and be happy.

Now to a new furnace and the price. I could not say on price for i've not seen the job and know what area of the country you live in. Now i will say this by seeing the prices you got. I would get a second opinion or bid on this job.

Well as i said here , Get a service company to come and be Real about fixing it and Clean the burners and fire it back up. Now if you want a new furnce get you one but if you don't mine have a old one that works good. Get a respectiable service company to come really Clean it.

TURTLE

The thing is, I had to spend 140 bucks just for this guy to show up and look around. He said it would take 4-5 hours to take out the burner and replace it at 97 bucks an hour labor.ANother company I had considered using said they would also charge just to show up and one hour labor minimum.

Problem is, I don't have the knowledge to know if it is just rust or not. I am at their mercy and I can't keep calling numerous companies because all charge a service charge just to show up I assume.

BTW, this is a 100k btu unit. Don't know if the others who quoted prices have 100k units, or if that would be the reason for the high price even on a 80 percent unit.

So no one here in the US used the Home Depot referral?

So just so I don't sound like I am completely clueless( which I am) to the next service guy, I should say the following?

1)Hey, I noticed the flame is not burning as much as it used to, and I am worried about an explosion There is tons of rust and this thing has probably not been cleaned out in 20 years. So can you clean this and how long and how much?

Or on the phone when making the appointment, tell them:

2)My burner on my gas furnace is rusted and I need it cleaned out. I wonder if you can clean out all the gunk so that the flames underneath burn as brightly as they used to. Anyway, won't any service guy just try to sell me a new furnace?Especially for one that looks all rusted and from a company that no longer makes them?

Are there generic burners that can be replaced in an old defunct model?

Any suggestions? I am assuing I SHOULD not ask for a someone to come and give me an estimate or they will just try to sell me a new furnace as with this guy.

Last week, I cancelled a service call and estimate from another company. I assume I should not recall them since they know I was asking for an estimate for a new furnace.

Thanks for all the info.

No. He said it would take 4-5 hours to replace the burner.I don't think he mentioned cleaning the burner, just replacing it. If the burner is firing, but not as brightly as it used to, is it just rust and debris and gunk? I had also previously asked for an estimate for a new carrier furnace from a nother guy at this company, so I think the tech was going to push for a new furnace not matter what, and tell me me the burner replacement wouldn't make sense.

Do you happen to be in the NY NYC area?

Ask them if their service people get commissions for selling furnaces. Commissions to service techs give the contractor plausible deniability. He didn't tell his service techs to rip off customers. He just simply gave them an incentive to do so.

Avoid like the plague any company that advertises cut-rate furnace cleaning specials. These are sales companies disguised as service companies.

Once you find a company that doesn't lure its techs over to the dark side with commissions, just tell them you want your furnace cleaned. Do NOT mention explosions. That was just a scare 'em and sell 'em sales tactic.

Gary R. Lloyd CMS HVACR Troubleshooting Books/Software

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The service order invoice says the following

"Reported to job site. Found furnace to be very rusted out. Also found burners to be rotted. Burners will not fire(well this is completely inaccurate because they did fire). Gas is building in heat exchangers. I shut off gas to unit and informed customer not to run unit."

So can you or any tech tell if the burners are rotted or have holes in them without cleaning them first? Are small holes ok, or just the big holes the problem?

Thnks

That's a pretty broad statement. I was a service tech for over 35 years, during which time I never got a commission on anything, and I tightened a lot of screws.

BTW, I agree about the politician part.

Gary R. Lloyd CMS HVACR Troubleshooting Books/Software

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Call for a furnace cleaning , nothing else . Tell the new tech you are keeping the unit, and just want it clean.

You said it isnt burning " brightly" do you mean it isnt a bright yellow flame, or blue flame. Yellow is poor-cold-rich combustion, blue- white is correct. The gas is in the chamber, right, and gets burned, eficiently or not the only way you are in damger is if the exchanger or unit is leaking Co, burnt gas, into the house. You did not say your heat exchanger was cracked or Co readings were high.

4- 5 hrs to clean a burner sounds like bull. You got conned by a salesman. So what if you have to get 3 more techs to inspect it. You will find an honest one. If the Doc says you are dying you get a second opinion, you need more bids anyway, your price sounds way high

Guess you never checked prices locally with other contractors, huh? Although that would make sense and give you the only valid comparison, installing a gas furnace in my home would run about three times your estimate. Hope that helps you sort out your pricing dillema.

Oh, by the way, we have no natual gas, so the estimate would include running a pipe 3/4 of a mile to my home. I assume that compares with your situation...

Jeff

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Or you could try the truth. [it usually works for me]

'I have an old burner with problems.. . . . [name the brand & age if you can--that way, if they have a choice they can send you the old guy that knows that model instead of the new guy right out of school]

'xxxx company looked at it and they think I need to replace it. I'd like your opinion. [this leaves them an opening to badmouth their competition, praise them, or just mumble something.. . . pay attention. ] I know it at least needs a good cleaning. What do you charge to clean or at least give it a good looking over? '

-snip-

No. I was discussing replacing my 25 year old oil burner a few years ago. I had looked at some on the showroom of my service people. When the guy showed up to clean the furnace I asked if he thought I was due for a new one. "Let's see how efficient this one is first" he said. He cleaned it, checked the plenum carefully, and tested it and gave me the efficiency number. [80% or so, if I recall]--

He did the math on the back of his hand and said I *might* save myself a service call in the next few years, but it would take a decade to pay for the new high efficiency furnace in oil saved. He pronounced my old burner both safe and fairly efficient.

-snip-

Check around your neighborhood to see if anyone has a serviceman/company that they're happy with. Personally I'd write off the guy that left you hanging. At worst he was just trying to rip you off-- but even in the best case he didn't adequately explain to you what your furnace's problem was.

If that ends up to be the company that your neighbors like, I'd call them up and explain that you were unsure of what you wanted last week, but since then you've heard good things about their company & you'd like their opinion.

Jim

This is Turtle.

If there was holes big enough to not be able to clean. The flames would be coming back out the opening of the burners and burning up the wires outside where the air intake is.

Also if you have a gas build up , you have stopped up burners and not holes in the burners.

Fine you a service company that will come and service the burners AND PULL THE BURNERS OUT WHERE YOU CAN INSPECT THEM YOURSELF. If he don't have 10 minutes to pull them out for you to inspect them. RUN HIS ASS OFF. You can also tell him that if you don't get to see the burners yourself, he is not getting paid for the service call.

Now when you call the service company out there. Tell them before they come out you want the burners pulled out and you want to inspect them yourself and you want them cleaned and replaced back in the furnace. Also don't accept any ideal of a new one and you can tell them so.

If the tech has not got 10 minutes to pull the burners out for you to see them. RUN HIS ASS OFF. Then Call me and I will come over and KICK HIS ASS. Some how we have lost the respect there use to be in this business.

Your being scammed here. You got a Furnace salesman out and not a repair person.

TURTLE

$2096 for a Lennox G60 2 stage 80% with humidifier and some new ductwork. This is in Utah. Replacing a 32 year old Lennox with visible holes in the heat exchanger. Guess we got our money's worth out of that one.;)

I would suggest that:

1) Check your neighbors to see who they use.

2) When you call tell them that the you want the furnace to be checked and serviced before the heating season starts. They will probably ask when was the last time it was serviced. Give a honest answer. If you have had any problems let them know. As to the rust and holes, let them find out for themselves and let them give you their professional opinion. Don't start the process saying that you have heavy rust and that you need a new furnance. If that is the case, they will let you know.

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