Funny.....I never had much to do warranty wise directly with B&D/DeWalt or Delta/Porter Cable because out of all the big names I do do warranty service for I don't do either companies warranty in house, but B&D DeWalt & Delta / Porter Cable does do warranty service on my behalf ( I just send the items in with receipts shipping paid by them & a few days later they come back, no paperwork for me to do at all, I just hand them back to my customers with a smile ).
In return I get greater discounts on tools, parts & accessories than I would if I was just a private company dealing with their service branches...so it works for me.....low & behold with this sudden acquisition one of the big guns for B&D/DeWalt service in Ontario was in touch with me today....who knows where this is going?????