OT: DHL delivery

Feb 07, 2024 Last reply: 2 years ago 3 Replies

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Davey 2 years ago

Yesterday, I was expecting a delivery via DHL. The DHL website told me, at 2 pm, that delivery would be between 18:26 and 19:26, and that a signature would be required. That gave me plenty of time to do some shopping, and I returned to the house at 17:17 (Pointless had just started). And the package was on the floor, having been delivered through the letter box.

How did they get the projected delivery time so wrong?
What happened to the Signature requirement?

I am glad that it was delivered, but really, what a shambles.

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Information here may be outdated?

wasbit 2 years ago

I ordered an item from an Amazon supplier, not sent by Amazon, last Thursday with next day delivery. In the early hours of Friday it reached the local DPD depot in Gloucester where it got lost. Messaged the supplier early Saturday but they only work office hours Mon-Fri. It was delivered Sunday afternoon. It was less hassle to accept the delivery rather than source another from elsewhere.

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Peter Johnson 2 years ago

Some deliveries were cancelled? Some deliveries were taken off one van and put on another with a shorter run? Less traffic than expected? Who knows?

How often have you been asked for a signature since Covid? Even if you'd been there you probably wouldn't have been asked for one, especially if the driver took a photograph.

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