OT: Webform spam issues

Rather than give out a company email address we ask that initial correspondence is by a webform.

Once or twice a day I will get the following nonsensical messages, with subject: Если не израсходуете..

and a text of: Z77lELF CA3Z QWyr4Rl WF19hGe Y05H BkKvYCB

I assume the subject will be a form of Unicode but puzzled about the text that is random groups of letters?

Can anyone explain?

Reply to
Fredxx
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Pain in the arse. Fill in the form, send it off, 3 weeks later reply arrives, no idea what the question was since it's not quoted.

If you are better than this please educate the others!

Reply to
Jeff Gaines

The prevalence of the upper case eth character Ð is one that suggests there is conversion from CP1252 to UTF8 back to CP1252 going on, what's your webform written in?

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Reply to
Andy Burns

Its very common with microsoft shit in the loop . It announces itself as UTF8 but it is in fact spitting out 1252

Reply to
The Natural Philosopher

We are using PHPMailer.php with the following details/header info. UTF-8 is mentioned throughout the file.

/** * PHPMailer - PHP email creation and transport class. * PHP Version 5.5. * * @see

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The PHPMailer GitHub project * * @author Marcus Bointon (Synchro/coolbru) snipped-for-privacy@synchromedia.co.uk>

  • @author Jim Jagielski (jimjag) snipped-for-privacy@gmail.com * @author Andy Prevost (codeworxtech) snipped-for-privacy@users.sourceforge.net>
  • @author Brent R. Matzelle (original founder) * @copyright 2012 - 2020 Marcus Bointon * @copyright 2010 - 2012 Jim Jagielski * @copyright 2004 - 2009 Andy Prevost * @license
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    GNU Lesser General Public License * @note This program is distributed in the hope that it will be useful - WITHOUT * ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or * FITNESS FOR A PARTICULAR PURPOSE. */

It's not a problem since the gobbledygook will always come from Russian or similar countries and are of no consequence. I was trying to understand why. I was trying to understand why the random string of variable length.

Reply to
Fredxx

A message will be acted on immediately.

I suspect your experience is down to the classification of message and who it gets sent to deal with.

Reply to
Fredxx

I suspect that someone is using cut and paste into the form in the hope the characters will be understood.

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Reply to
Fredxx

Dunno, never encountered it. I have a boycott of any site that has one of those capchars such as click the picture the most chimneys in it and the audio version which even a human cannot hear. It is now possible for sites to tell if you run a a screen reader and this could be sused to by pas such discriminatory practices. I've seen much better human detectors such as those based on the words used to describe things in a given country which a machine would find hard to get right. Brian

Reply to
Brian Gaff

Yes. My council and my doctor have web forms. Now if you can call and talk to a human who has a name you can feel at least that you have actually been heard. However web forms like any electronic communication is probably not being monitored in real time or if it is, often by some chatbot. At the end you may get a standard response such as an email saying your query has been received and we aim to responded in xx working days, but so often well after this time expires, I hear nothing and have to try to call somebody and you are in a queue, and if you finally get through to somebody in the UK with the power to string words together, and who can find your original query and has the authority to sort it you have wasted half a morning. When will these companies see that they are only emailing a named individual or calling on the phone because all their carefully crafted FAQs have shed no light on your issue and you need to talk to somebody. I get this a lot as it seems that all disabled people have a wheelchair or a brain injury, sight loss never seems to be mentioned at all, proving in my mind that we are second class citizens to them. Brian

Reply to
Brian Gaff

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