Ordered a high value item yesterday. Got an email telling me that I will need to give the driver a One Time Password when it's delivered. And that I can find that OTP by clicking "Track Package".
I click "Track Package" and search high and low for aforementioned OTP. No sign of it.
Is this because the package is still out for delivery, or because the system is borked ? The online help is pretty vague (with no pictures for thickies like me).
On the plus side, it's a step towards reducing delivery fraud. If not online sales completely :)