I got an amazon delivery.
But the package was empty.
It was open but did not appear to have been tampered with.
The empty package weighs only a few ounces.
I am surprised the driver did not get suspicious.
I asked for another delivery.
I found a number for Amazon but they are not taking calls.
Anyone had this experience?
Thanks, Andy
Lost in shipping 3 times in 2 months. Got a shoe rack instead of a clock. Bakers rack, wrong size. Face masks confiscated. Sanitiser confiscated. Packages for neighbors on my porch. You are not alone.
I do order every day give or take. Most is positive.
I ordered something recently that they said was shipped but never showed up. I got a refund. Got it on line going to orders.
Never had a problem but can't imagine why you even thought of calling. All problems handled on-line.
I did once get a seemingly empty box, but it was a tiny item hidden under the flap.
I found Amazon's phone number.
Not everything can be handled online.
Andy
Philo is right. The issue that you described can be handled online with a couple of mouse clicks.
Amazon sent me a prepaid shipping label to send the empty envelope back that I received.
There even sending UPS to come pick it up.
That's good service.
:-)
Andy
I did that on line to get a label to return a tablet case that did not fit my tablet as advertised. They get a lot of returns and try to make it easy for customers. Only problem I have had is when Amazon is not the direct seller as the seller my be more of a hassle to deal with.
Ebay is also excellent.
I have had few problems.
Amazon is fast in delivery, but sometimes you find it much cheaper on Ebay. I don't mind the wait if I saved $10.
Andy
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