DPD again.

Apr 17, 2019 Last reply: 7 years ago 16 Replies

But good this time. Ish.



Bought an electronic item new off Ebay from a German company last Friday.



They provided a tracking number for DPD on 'my Ebay' and an estimated delivery date of 25th April - 08th May. OK given the low postal cost.



Looked at the site this morning before going out. Said in transit, and estimated delivery Wed 08 May.



Got home to find an email saying it had been left with a neighbour.



Tracking still says it in transit - with 'out for delivery' and 'delivered' still to come.


Yes indeed. On unpacking was surprised to find a new UK IEC lead in the main container. With the original Shuko? one still in the box.

I believe there is an EU rule saying they've got to do this - though some fulfil their obligation by having a fixed-on adapter on the end of the Shuko lead.

I'd have thought it worth their while removing and keeping the Shuko one, though?

Yes well the time to start worrying is when you get tracking emails for items you have yet to order.. :-) Brian

In message snipped-for-privacy@davenoise.co.uk>, at 16:09:40 on Wed, 17 Apr

2019, "Dave Plowman (News)" snipped-for-privacy@davenoise.co.uk> remarked:

This is obviously "a thing". Had a couple of deliveries from German suppliers where the tracking information was all over the place. Maybe the 'tracking' product they sell there isn't quite the same as the one we are used to in the UK? Like only gets updated every day or two rather than in real time.

Had an issue with DPD last week ... advertising the package as being "out for delivery" for two days. Contacted the supplier who contacted DPD who discovered the parcel had been "damaged in transit at the wrong depot".

But we received our order, so it's between supplier and courier.

It remains a matter of interest that in an age of increasing online ordering and supply, more retailers still trust to luck and economy when sending goods out but instead make a point they *only* use a certain courier. I guess I'll be told how city boy I am, and that no private courier offers 100% coverage of the UK ...

Not worth the effort. I'm amazed you've not seen this before - I thought everyone had a collection of foreign leads they were keeping only because it seems a shame to throw away a perfectly good cable.

I can understand the maker packing two - I've had that with things before. But this was a German retailer who added the lead since it was going to the UK.

I note the question mark, which could mean two things.

Spelling? It is Schuko

Type? Almost certainly a modified Schuko with the earthing arrangement modified to suit both side contact and third pin (French/Belgian) sockets

The cost of opewning the carton, removing the lead from wherever it is - which may possibly be in a sealed bag with other items - and resealing the carton properly probably exceeds the cost of the new lead.

My employer bought rack mounting RF convertors fom Barco (Belgium) a few years ago.

Every box contained three mains leads: 1 x Schuko; 1 x UK 13A and one US.

Saved storing and selecting three different boxes containing the same product but with different mains leads depending on destination country.

Lots of IT kit comes with a Shuko and a BS1363 lead. The number I throw away. I'd imagine it's just not worth the bother of opening the inside package to remove it.

So much for waste reduction!

SteveW

I hope you mean recycle rather than just throw away.

The original Schuko (thanks) was in a sealed bag, and the first thing you came to when you open the box. Which is why it struck me they could have simply swapped it over.

If the original had contained a selection of leads, yes. Because that would be listed in the contents.

Once something is installed, the mains lead may well be too long. So if you have a Schuko etc spare, simply fit a new plug to the right length lead. I'd never throw it away. ;-)

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