Porter Cable 7518 Router- Brand New - Just Died

[Scott Willett]

I have used my brand new Porter Cable 7518 router maybe 5 times. Well it just stopped today. I received it this January. It just quit after abut

20 seconds of use, Nothing real hard.

I have never dealt with Porter Cable service. Does anyone have any experience with their service? I am hoping they will let me return it to one of the service centers, and they will replace it. Do you think I am being to optimistic?

Thanks

[Leon]

Way over optomistic. They will surely want you to leave it for repairs. Better, take it back to your dealer for an exchange.

[Edwin Pawlowski]

Service centers usually only fix things. Check the return policy of the place you bought it. They may exchange it.

[Scott Willett]

I bought it from Amazon

I am toast

[Patriarch]

"Scott Willett" wrote in news:1AORd.5610$ [e-mail]:

You say that because...?

[Never Enough Money]

Check your breaker.

Scott Willett wrote:

[Phisherman]

[Lenny]

[DL]

I purchased my PC 7539 at Home Depot and it was the floor model where they had cut the cord. Given that I got it for a song, I figured I would call PC and buy a new cord. When I spoke with them, they stated that they would send a new cord and new tool accessory kit which included manuals, warranty, wrenches, etc. I asked what it would cost and they said there was not charge. Just asked for my address and it all arrived two days later.

Give them a try. They might surprise you. At a minimum, they might point you to the sources of the problem when you discuss it with them.

David

[Scott Willett]

Just a quick follow-up

The problem was easily fixed, while I waited at the Porter Cable repair center in the ATL GA area (Forrest Park). The issue was a simple soldered connection came undone.

The service people were great. Scott Woodstock GA