Touch payments with phone

Feb 06, 2023 Last reply: 3 years ago 20 Replies

I have a Galaxy S21 Ultra. Latest software updates. Bank with Barclays and have the latest version of that App software too. Which seems to work just fine - can do transfers and payments, etc.



And touch payment used to work - up until a couple of months ago. NFC is on and the Barclay App selected.



If going to touch payment setup in the App I get 'Unfortunately you can't make contactless payments with this device"



Which is obviously a lie since it did work until recently.



I've tried Barclays online chat and phoning them. Both seemed to be manned by those without an answer and say they'll pass it on for advice and a solution - but never do.



Any hints where to get an answer? I've tried an un install, deleting the Barclays details, and starting over, with no success.


Android does prevent contactless payments on the phone if it decides that the phone has been rooted.

Obviously the NFC capability may have failed.

Every frigging time the app gets updated, or you reboot the phonre, you have to re-sign in to the Barclays app ... if you don't see their Eagle icon in the status bar, you haven't done that and payments won't work.

Unless you've seen way too many Barclays notifications and have silenced them?

Isn't this the modern way ? Things that worked yesterday just stop today.

You can arse around with the 17 or so suggestions you will find as solutions to your problem that aren't. Or you can just save time, factory reset the phone and start again.

It was doing this that got my suddenly borked Android Auto working again*. And it was doing this that I found out that no matter what Google Drive says about your phone backups, it won't find them after a restore.

*Not even a week after I did this AA updated itself again and significantly changed (i.e broke) the UI.

Nope, Apple Pay and Google Pay still work fine.

Or discover that others have had the same problem with Barclays and see their fix works fine.

I stored a Nationwide credit card in google wallet. To make a contactless payment I just have to unlock the phone by entering the pin. When making payments in Switzerland the amount was paid in SFr not GBP and the app keeped a list of the payments. AIUI a Barclaycard is not compatible with google wallet. :-(

Barclays specifically *don't* work with Google Wallet.

IME you need to have enabled contactless payment in the app recently - if you leave it too many days before using it again it turns itself off. (you also need NFC turned on in the phone settings). You normally need to see the contactless icon on the status bar:

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If its a contract phone then let them know its faulty and if you can get a Pixel instead. Samsung are sort of not quite standard Android and often things seem to go wrong in the software. They make great tellies, but I'm not so sure about phones! Brian

Roll on these discussions on introducing the digital pound/euro!

Brian Gaff snipped-for-privacy@gmail.com wrote

But not a Pixel 6 Pro, mate of mine had his s*it down in nothing special air temps when recording videos and even just talking on the phone. He managed to monster Google into replacing it with a Pixel 7 Pro and that doesnt have the problem.

Yeah, mate of mine has had to replace his much too often imo and has to keep his calls short to get a decent time between charges. Thats f***ed imo.

And they're in the process of bringing in a "cashless society"! God help us all.

Works fine for me. I only use cash at garage/car boot sales now and that's not because cashless doesn't work there. I can pay to any mobile number but it isnt worth holding up the queue of those waiting to pay to convince the ignorant that its just as good as cash.

Don't need any sky fairy, just use an operation that knows how to do cashless payments.

I'm able to log on to the app and use it for everything else - excepting contactless payments. So does that still apply?

First thing I tried. Open the app and go to card/contactless payments. Get the setup page - and then the message I gave in my first post if I attempt this.

Don't have any problems with the card itself. But contactless via my phone means I don't have to have the card with me.

Until you get complacent and try to buy petrol at night and remember the app won't work for pay at pump

Tesco have just opened a brand new petrol station near here... Completely unmanned so pay-at-pump the only option. 'State of the art'. Doesn't even accept contactless payments...

I never take cards out with me any more; haven't done since just before the pandemic I think. Maybe I ought to hide one of the otherwise-unused cards in the car just in case.

Not offered at my usual filling station. Obviously if out and about and needing fuel, I'd have my cards with me.

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