smart meter readings

Feb 06, 2023 Last reply: 3 years ago 3 Replies

why are scottish gas asking for meter readings when I have their smart mmeter ? .....


It's the meter that's smart, not Scottish Gas :-)

That is a question for them. If the display says the meter is on the network then tell them and say if its broken your end, nothing to do with us guv. Brian

I got a bill with estimated readings this month, I have smart meters but they are in 'vend mode'. Presumably since Octopus took over Bulb the meters have been this way, I recall this happening when I changed to Bulb and it took about 6 months and many emails/phone calls to sort.

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