I have received a couple of text messages from EDF saying that there is an issue with my smart meter and they have passed it to their partner to resolve urgently. Well, not that urgently as I've now received two texts a week apart and no action from their partner.
I did log onto the web site and look at the daily graphs. Electricity looked OK (as far as I could tell) but there were gaps of a couple of days in the gas readings. That is, zero usage.
That would be fine if we were away (summer gas usage is cooking and hot water) but I couldn't match short holidays with zero gas usage. Nor vice versa.
Does anyone else with an EDF smart meter doing both gas and electricity have results which match days of not using gas (like a holiday) with zero usage shown on the graph??
Cheers
Dave R