I'd been resisting smart meters for some time, but after EDF told us that our existing meters were past their use-by date and potentially dangerous, I gave in and we had them replaced by "smart" meters on Tuesday. They gave a slot of 8am to noon with no indication of a more exact time which is always annoying. In fact the fitter phoned around 7:30 and actually arrived at 7:55.
The electricity meter was no problem and power was on again by 8:30. But he claimed the gas meter had an old fitting (lead pipe he said, I was doubtful) so he had to consult experts and eventually do some cutting. Then he soldered a new pipe to the old one to allow the new meter to be connected. This all took another 90 minutes, much longer than the standard figure.
As far as the new meters themselves are concerned, they are only marginally worse than the old ones in ease of reading. You have to push and hold a button on the gas meter, and push and scroll down on the display of the electricity meter to get the numbers you want. More modern means worse, as usual.
Then there is the "free" in-house display unit. Ours is a Trio II TouchButton made in China but marketed by Green Energy Options Ltd in Cambridgeshire. Anyone else had the misfortune to be given one of these? It was initially powered by 3 AAA batteries, but these failed before the end of the day, and the instructions book that I managed to download says that it's not wise to run on batters long-term. One can see why. There was a mains charger included, but this means the unit isn't really very portable: as soon as it's moved from one power point to another it takes several minutes to get connected and start working again. There is an "optional" wifi module but, EDF no doubt on cost grounds, chose not to include that.
The main display purports to show current electricity and gas usage. For electricity it actually does this once in a while, e.g. showing our typical standby load of ~200 W, but mostly it shows 0. I'm not sure why, as it seems to get its info updated every 2 minutes. When we had a dishwasher, washing machine or kettle on it did show a few kilowatts briefly. Surprise, surprise, but then went back to zero (not ~200 W soon after).
The gas display is permanently zero, but it with only half-a-dozen button pushes it can show the accumulated gas consumption for the day, so it must be getting data somehow. It looks from the instructions as if it may get gas info only every 30 minutes.
The gas meter obviously has a battery in it but the fitter didn't know anything about this or who was responsible for noticing and replacing it when, inevitably, it runs down.
The indoor display might in theory be useful if it could show the current meter readings: for electricity it can do that in whole kWh which is good enough, for gas it shows just the whole number of cubic meters current 9, while the real gas meter shows 9.019. Since this has to be multiplied by around 11.19 to get kWh, only having an integer value on the indoor display is pretty useless. It can also show accumulated consumption over days/weeks, but currently this is completely wrong, showing a large number of cubic metres consumed on Monday, i.e. before the meter was installed.
All in all I find the in-house display unit to be just about useless. It's such a pity that such huge amounts of tax-payers money has been spent on this pointless exercise. It will, of course, save the energy companies a bit of money in the long term if they are able get meter readings done remotely. But for the consumer it's hard to see any positive aspects at all.