Smart Meter firmware update

Oct 30, 2018 7 Replies

I'm just in the process of switching suppliers, so whilst on the phone to them, I asked about my SM's and would they need to be swapped out yet again. E.On said they are not swapping them now, they will get a compatibility update next March, which should sort them for all suppliers.


Mine were also fitted by e.on, is yours the Landis & Gyr elec. meter?

I rang they yesterday (following up my post on Smart Meters here recently) on behalf of my Mum and said 'no thanks for now'.

They said they were supposed to ask 'why' and I said about the 'inflexibility to change suppliers' etc.

They also said the same thing as they did to you but additionally they were currently field trialling 1000 of the 2nd gen SM's and *also*, the 1st Gen could be upgraded with an OTA upgrade to be the same (as a

2nd Gen)(functionally presumably).

She said she would take us (Mum) off the list till the 2nd Gens were being rolled out.

Cheers, T i m

Chris French presented the following explanation :

Which I have also heard too. Present meters, now the third set, have all been the identical looking 'Secure' units..

My guess was that they had to swap them with each supplier change, so they could be program for each supplier.

I was skeptical when she said that.

Quite ... but I'd still rather wait for whatever is required that would be interchangeable between suppliers (I wouldn't want that to be another stumbling block re switching).

Cheers, T i m

I'd also like to know if anyone here has asked for the talking remote bit. The watchdog says they should be on the shelves last year but nobody I've spoken to seems to know they exist. There is no point in me getting one if somebody install has to read my meter, after all, and they agree. Of course they can read it but I need to be able to see the reading before the bill.

Why is life so damned difficult simply when your sight goes. We are an inventive species, nearly every telephone of the mobile sort known as smart now speaks, but simple things like meters and tv set top boxes do not. I once asked a person about the cost in hardware, less than five quid. Brian

Brian Gaff submitted this idea :

Our new TV, has an 'AD' button, that on some programs gives an audio description of the scene being shown. Pay a few extra pounds and I can get a remote which has a built in mic, which if I understand it - allows you to tell the TV what to do, rather than press the buttons.

If you were at all curious as to what is inside the electricity one.

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