Printer is a Samsung ML-2240, quite old.
I have for the past 5 years bought compatible cartridges and refilled
when required. Only changed carts when the printing got iffy.
From memory I have never had one stop printing until today.
It was getting low on toner so topped it up reinserted cart and it
I can press the button on it and it will print out the printer specs so
the printer itself appears ok.
So, is it likely to be the page count (cartridge chip) that is
preventing it working?
And if I get another cartridge is that likely to cure it by having a new
chip in the cartridge.
Have you updated the printer driver recently? I have an ML-1640 which
has a chip page counter. I "inactivated" it by short-circuiting a couple
of pins. However, Samsung evidently did a driver update which got round
this. Fortunately, I heard about the update and never installed it.
It might be worth searching online to see if anyone has experienced your
problem and found a way round it (that's how I found out about the chip
short-circuit to reactivate my laser printer).
I am not aware of knowingly updating drivers.
I know of the short circuiting fix but doesnt apply to this model, I
would probably be reluctany to attempt that.
The page it will print off states:
Toner page count/toner 6002/0% toner exhausted.
Initial page count 972
Cartridge capacity: not support
Dot /OPC count : not support/not support
Cartridge s/n : not support
Supplier: toner exhausted.
Manufacturing date: not support
I'd expect to see the cartridge serial number and manufacturing date
even if the page count/capacity is 0%. Is the printer managing to
talk to the chip? Dirty contacts, chip fallen out, dislodged?
As a workaround any options in the printer to ignore "cartridge low"
messages. My HP colour laser has that and when enabled you get a
considerable number of pages before shaking a cartridge doesn't cure
I think you'll find it does apply:
Quite a few comments about further fixes, but if you aren't happy
attempting the chip short-circuit it isn't going to help anyway (there
are a few videos on YouTube showing how it is done). Might be worthwhile
checking the printer OS against the list on that page to see whether or
not the fix would work in any case.
Mine is os version 1.29.00.83 I am assuming the last 2 digits (83) are
the important nos.
..."Samsung Printer OS type that can not be reset manually:
OS number 1.01.00.82
OS number 1.01.00.83
As a last resort I would attempt to bridge it as by that stage nothing
to lose. As a back up I have £50 of amazon vouchers so may just get a
cheap laser, I only use for b&w text between 400-500 pages a month so
ideally one that is refillable.
Ok had another mess around this morning and it appears when I now
attempt to print there is no documents in the queue! I also connected
the to a laptop and same result exept it states printing finished (never
I havent messed with anything computer wise and have only
unplugged/plugged in cables and taken the cart in & out a few times.
I paused the queue and then tried print nothing happened.
I checked sys32 `spool` and folder empty then when I send to print it
has 2 documents in it.
With pausing print the document does go to the queue but again cant get
it to print.
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