I purchased the Delta benchtop bandsaw last summer after selling the old B&D
bandsaw at a yardsale. A few weeks ago I was cutting some featherboard slots
in some pieces of oak and one of the upper guide blocks broke which caused
the blade to twist sideways. I called Delta a few days later from work and
the girl asked for basic info, model # and serial #, name, address. Told me
I'd have them in a week to 10 days. Didn't get the 50 questions I've gotten
from other companies. I was very suprised by their service.