I am using this version to view files and I would imagine a majority of
my customers may be doing so too.
I am having an issue with all of the documents that this program views,
the contents are greyed out so to speak.
Is there a setting to make this look like normal?
Are you running it in protected view mode?
They have greatly enhanced their security features, I have mine set to
protected view on startup only, just in case.
There is a help button at the bottom of the page that will show you
what happens in that mode.
Mine says AC Reader DC (15.010.20059) No updates available.
Edit/preferences Preferences is at the bottom of the option. (Ctrl-K)
Then I have selected Security (Enhanced) at the bottom of that screen
are three options What is Protected View, What is Enhanced Security
and What are privileged locations.
Well now I am starting to feel kind'a dense.
Same version but when I click on Edit/Preferences I get a ..... AH!
Security is the in between step that I needed to click. You did not
mention that and I often can't put 2 and 2 together.
But anyway, that did not fix it. Oddly colored files seem fine and if I
zoom in on B&W drawings the lines get darker, they seem to go from grey
Adobe Version 2015.010.20059
It is in Preferences Security (Enhanced) at the top of the page.
There is a check box for Enable Protected Mode at Startup
and the there is a check box to turn of the protected view.
The thing that I do to cause something like that is highlight a couple
of characters, when I print I print those highlighted characters not the
There is another way a blank document can be created. If for some
reason if there is an error when the text is formatted to be placed into
the PDF document, the document can be created without the text.
Lastly I have been know to print a couple of blank pages before what I
want to print is printed. When I scroll down my intended document is
there just not on the first page.
I had similar problems, it really ticked me off, Readers security is
not allowing certain programs to write pdf's that it can read. MS
Office being one of them. I haven't yet gone to MS to see why, it is
supposed to be an open format.
I have a program for producing PDF,s, that was not the issue. Acrobat
has become touchy. I had to tweak a print setting in Sketchup that
always worked fine in the past. It was the quality of what the new
Acrobat was displaying that was the issue.
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