Hey All, I've been lurking here for a number of years mining the wealth of knowledge. Rarely post anything so none of you know me but once in a while we get such good service that we feel compelled to spread the word. I purchased an Oneida 1.5 hp dust collector in Feb 2002. Have been very satisfied with its performance but recently it's become increasingly noisy. I finally bit the bullet and disassembled it to find that the fan and fins had large cracks. Keep in mind that it is 7 months removed from a 2 year warranty. Anyhow, called the company to order a new fan. Before I even got the chance to raise heck or complain they said they would send a new one out today at no charge and proceeded to explain that, due to circumstances beyond their control, a small batch of collectors went out with fans made of inferior material. In today's world where many companies only focus on the bottom line I think this is exceptional and that it was worth more than the simple "thank you very much" that they received from me.
Virg