I apologize for the hoops and trauma involved in placing international orders with McFeely's. Here are the problems I see with international commerce. It's difficult for us to use an automated system to quote international deliveries because the shippers have options which can become fairly complicated pretty quickly. If we sold a standardized product (like books or CDs), it would be easier for us to publish a simple set of S&H rates but with product lines as diverse as ours in terms of weight and packaging requirements, not to mention restrictions on exports for some, it really is a matter better suited for a custom quote. I wish that weren't the case but we'd be doing ourselves a real disservice if we even tried to publish a simplifed S&H schedule for international shipments. What would happen is we'd be wildly divergent from that schedule in terms of what we were actually billed and that would result in our either charging our customers too much or eating too much of the S&H. The former isn't how we want to run our business and the latter would eventually result in price increases, neither of which is a good long-term situation.
But, I am hopeful that the future may bring some changes.
Ron