Lowes does a tremendous amount of market research
and their managers are measured very heavily on
They design and light and stock the stores in
favor of what women prefer. Somebody finally
noticed that women make way over 50% of all
purchases in big box stores.
Lowes is much preferred over Home Depot by women.
We had a HD here for about three years before Lowes arrived. The HD
got very dirty, the parking lot has craters in it and the part time
help didn't know their products. They did install self service check
Lowes arrived with a bright new store two years ago. Today it is still
bright and clean, it has more "home" type stuff like lighting and
appliances. The parking lot is well maintained. Lately they have
reduced the number of cashiers so checkout has slowed.
Neither store can get a special order right. Neither store stocks good
woodworking tools or accessories.
On balance my wife really prefers Lowes and I appreciate clean stock
and not exercising my Jeep's off road abilities in the parking lot.
We still buy paint and BBQ accessories at HD, but the parking lot has
even larger craters in it now.
That's been my experience too. There is one of each within my driving radius
and the HD is smaller, crowded, darker and dirtier. But they have a lardger
selection of flooring (tiles and such) and the do have self checkout (which
I happen to like).
Lowes is bigger brighter and cleaner, wider isles with less clutter. It is a
more pleasant shopping experience. In the end, however, I shop there because
it is closer.
HD sells Homelite, Remington and Poulan chainsaws, Lowes sells Echo and
Husqvarna. They both carry a fair amount of homeowner quality tools,
and limited backup for those tools. I've got a fair number of both near
me. I try HD first and then go to Lowes, because of distance, if Lowes
was closer, I'd go there first.
Dave in Fairfax
reply-to doesn't work
daveldr at att dot net
On Wed, 08 Jun 2005 18:40:50 +0000, Dave in Fairfax wrote:
Lowes also sells Poulan. I bought a 20" "Pro" (snicker, snicker) chainsaw
there Monday. I also made the mistake of asking the clerk in the aisle if
he had any ripping chains. After reading the same labels I had just spent
20 minutes reading he hailed another guy walking an aisle over. They spent
several minutes re-reading the labels and then both went off in pursuit of
another guy who, they said, would know. Apparently they both met with foul
play or they would have been back by now.
I just hope that 'the guy who knows' is okay. Apparently there is only one
It'll be interesting to see how they do coming so late in the game.
They're up against HD, Rona, Building Box, Tim'br and others.
Based on the other responses, Rona already has the bright lights and
clean store thing down pat, so Lowes won't seem so much of a change.
Tower records came and went and Krispy Kreme isn't making things work
up here - I wonder if Lowes is up to it? I'll be watching.
I think I mentioned this before, but here in Spokane WA Lowes bought out
a chain called Eagle Hardware. If you went into Eagle and asked for a
2" long 3/8" bolt, the clerk asked what grade you wanted.
Then Lowes took over. It is now known locally as LOWES: Less Of What
Eagle Stocked :-).
That said, they do seem to carry more of what I buy than Home Depot.
Well, I'll be checking them out. Went to a Home Depot a month ago to pick up
a sharper 3/8-16 die for threading some rod and that was the only size they
were out of. Went again two weeks later and they were still out of stock of
just that size. Ended up using the older die I already had, but not as clean
a thread job as I might have wanted. Did what I needed though. Should have
saved my time and effort by going to the local Canadian Tire.
Aikenheads on Temperance street in downtown Toronto. Man, does that bring
back memories. Bought my first tablesaw there when I was 18 years old. 10
years later when I wound up in a wheelchair, I was still able to get to all
five storeys of that building because they had an elevator. Back then, that
was unusual for a low rise building. I spent countless hours buying and
window shopping at Aikenheads. Went down there one time after a three month
absence and found that the building was demolished. Man was I crestfallen.
Didn't find out until 6 months later that Home Depot bought them out.
Sounds like Belknap Hardware in Louisville when I was growing up.
Several floors, floor to ceiling drawers and cabinets in row after row.
And always some clerk who looked like he'd been there forever and knew
exactly what was in every drawer and where it was :-).
Really irritates me that places like that are gone.
We had a place like that up until the 1980s. A hardware store that had
everything but only the guys who worked forever knew where it all was.
You could easily get lost even though it wasn't that big really.
The fire marshall was finally going to close them down due tofire code
problems, so they agreed to build a new building behind the old one. The
old building was torn down for a parking lot.
The city just bought the current building they are in and is tearing it
down for townhouses. The hardware store is building a new store down the
road that is over twice the size of the current store.
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