Last week I got an email from amazon. It seems as if when you buy something from them they forevever bombard you with UCE for tools they have on sale.
Well, anyway, I got an email for 50" Bessey clamps for $30.14 US each. Compared to the local BORG it seemed like a good price. Plus there was no shipping and no tax! They arived in two days without paying extra charges for special delivery. I thought that was good, but it gets even better.
Two of the clamps arrived with the tail piece broken off. I called amazon customer service on their dime and Patel said I could mail them back - that didn't make sense. Then he offered 20% discount each on the two broken ones. All of a sudden I could live with the broken tail pieces.
After I hung up, I looked up Bessey on the web and found their site (JOAT would be proud of me). I called their customer service and a nice friendly young girl by the name of Dinette (sp?) took my info and said she would FedEx them out ASAP. Well, they arrived in a four pack three days later.
So, now my two damaged clamps are as good as new with a 20% discount to boot! As Colonel Hannibal Smith would have said, "I love it when a plan comes together."
Joe
aka 10x