If it were "slightly higher" I'd patronize the local shop in most cases. But
in this case, HD's price on the pipe is $8.95, they cut and thread for free,
and they're three miles from home, whereas the local place wants $15.50 for
the pipe plus another $3 to cut and thread - and they're six and a half miles
Doug Miller (alphageek at milmac dot com)
Drifting a little more off topic, but a funny story .
A fellow at work had an "interesting" childhood. Back in the '70s or so,
boom boxes were the rage. He walked into a discount big box store to buy
one. He looked at a couple on display, but they did not work. So, he
opened up a pack of batteries, loaded up the boom box, then as he proceeded
to the checkout he cranked it up loud.
The store manager yelled at him: "get the hell out of here with that thing!"
So, he did.
That's a rather high price from the plumber's supply, you might check
around. When I was shopping for 3/4" pipe for clamps, I looked at the
Borg vs Plumbers Supply and encountered a similar problem with the
threading: the Borg threaded for free, but charged over $10 for 10'
sections; the Plumbers Supply charged only $7 for 21' sections. They
would thread, but really didn't want to and charged something like $5
I learned from the pro shop that (at least here in TN) they sell only
21' sections, and most all their clients have their own threaders, so
their policy makes sense.
My solution was to buy a cheap threading set (Homier sells one for $20
that has 4 sizes and works fine) and save on the pipe by buying 21'
sections at the pro shop. It was a good investment and I've used that
threading set several times since.
Something to consider for next time...?
Yeah, well... the last several times that I went to the Borg to get pipe cut
and threaded, there was no problem at all: competent employee, machine worked
fine, low price, close to home. That's why I went back this time.
Doug Miller (alphageek at milmac dot com)
It ain't just the BORGs that screw up customer service. I recently picked
up a 5X5 sheet of Baltic birch from the (local, expensive) lumber mart
because the stuff the BORG carries is warped beyond belief.
Anyhow, I was driving a small car instead of a pickup so I asked that the
sheet be ripped into three pieces in order to get it into the hatchback.
The yahoo didn't use a fence and had a co-worker to hand-hold the outfeed.
Thru carelessness, they managed to really screw up the plywood but --
fortunately --I had built enough tolerance into my measurements that I was
just barely able to straighten it out at home on my own table saw.
Our local HD is "quaint" in it's ineptitude. Went for another gallon of
custom green latex and all they could make that day was brown with
pigment overflowing in customer after customer. Came back 2 days later
and learned all they had to do was to reboot the paint mixing computer.
(what's worse HD or MS?)
At customer service a few weeks later and the lady in front of me has a
very dead hibiscus tree. Branches, trunk & roots; all in all about 4
foot tall. She is also carrying a bag of dirt ... a complete return no
missing parts:) Most importantly she has the receipt which shows
purchase within the 1 year guaranty period. So the problem???? The
clerk couldn't find a barcode on the tree to scan for the return. After
20 minutes I offered to carve one in the trunk to expedite the
situation. It took about a half hour with two management types to get
the woman the return. I was having so much fun watching, I didn't mind
So, how much did it cost at Lowe's? Add that to whatever your 45
minutes plus the amount of time you spent finding out the other places
couldn't do it at all was worth to you, and it's a good bet that the
local plumbing supply house comes out as a bargain... I know that the
cents add up at the big boxes, but it's a matter of time and supply as
well, and you don't always come out ahead, no matter how low the
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