Has anyone ever seen a rogue order appear on their order history with Screwfix?
I was on the site yesterday looking at something I'd ordered a while ago and noticed an order from 9 September marked cancelled. Even stranger it as marked at "pickup" from the trade counter (the one quite close to me as it happens). I've never used the trade counter, and I certainly didn't submit this order (nor did I cancel it!).
I emailed Screwfix and they apologised, saying they had no records of who submitted the order and guessed they "got the postcode mixed up".
My first thought was possible fraud - as I used to store my credit card details on the site. I've now deleted all my credit card details and changed my password!