Screwfix numpties

I ordered this in Screwfix

but I needed an extra 6A MCB.

The store did not have a 6A MCB so I was pleased when the nice salesman said "But we have got a 50A one in stock if that will do?"

I politely declined the 50A MCB and was then told "We have some 6A Wylex ones in stock"

Are the staff in Screwfix always helpful but dim? I rarely use Screwfix for electrical parts (I have used them twice) and on both occasions the staff have offered the wrong advice/parts.

Reply to
ARW
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If they had the necessary technical knowledge for any, never mind all of the stuff they sell, they wouldn't be working behind a counter, at all hours, for peanuts. Which is presumably all they're paid to keep prices competitive.

Which isn't to say some of them might not be highly qualified, even with tech qualifications but unable to get a job in their chosen field.

michael adams

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Reply to
michael adams

In article , ARW writes

But they're just storemen (persons), warehousemen (persons), I wouldn't expect any specialist knowledge of the product on the shelf.

Also, helpful?, that is not in the storemen's (persons), warehousemen's (persons) job description, they'll be in bother for demarkation with the workers of the customer disservice section.

A new one has opened up on the way to one of my regular haunts and I dropped in the other day for some bits, clearly all new starts, all cheery and smiling, and in stark contrast to the operatives at Maintown branch.

Reply to
fred

At the Trade counter in B&Q, I asked for a tonne bag of 20mm gravel. Two young girls behind the counter, one goes just outside to check stock. Sorry, no 20mm in stock. What about 2 bags of 10mm asks the other girl trying to be helpful.

mark

Reply to
mark

"Do you want to supersize that MCB?"

Owain

Reply to
Owain

:-)

At least I was not asked if I would like to buy an extended warranty.

Reply to
ARW

All those extra ampy things for the same money? Bargain, mate.

Reply to
Grimly Curmudgeon

During WWI, the Royal Navy were setting up the first tank squadrons in France. Workshop facilities would be needed too, so Tritton et al carefully worked out the tooling needed. RN stores though decided that instead of one nine-inch lathe, a pair of four and a half inch lathes would do just as well.

Reply to
Andy Dingley

I had a piece of tread material fall off my kitchen steps, it just needed some Evostick or similar. I went to our local old-fashioned ironmongers, and a very helpful, bright young lad asked if he could help, so I told him I wanted some contact cement. He went straight to the builders merchants section, and started looking amongst the sand and Quick-crete products. He hadn't heard of Evo-stick, when we eventually got my request sorted out.

Reply to
Davey

Just yesterday I taught the kids how to use EvoStik - and Copydex to boot.

Reply to
Tim Watts

Very similar to the advice on offer in my local electrical wholesaler. Their regulars don't need advice and nobody in their right mind is going to risk advising private punters on matters electrical.

Reply to
stuart noble

To be fair Evo-stick is a contact adhesive not cement. Had you clearly explained the context before asking for contact cement? Or just said "I want some contact cement to repair my kitchen step"?

Must have been a fairly bright lad then, or he would have known about it from being round the lockups with a bag...

Reply to
Dave Liquorice

if they'd done it for the same price, I'd have been tempted.

Reply to
Bob

I thought Copydex was water based so not much so much fun being taught how to use it.

Reply to
Dave Liquorice

That sounds like a Tommy Cooper joke

Reply to
stuart noble

tut tut - don't they know that you need rather more than 2 pieces of 10mm to make up 1 piece of 20mm?

Reply to
PeterC

We needed to send some plant to Portugal. Central office decided, based on area, that 1 closed waggon would do, instead of the 2 we'd asked for. The items were 4'6" square...

Reply to
PeterC

It has a major ammonia kick - but also it is a "proper" glue, excellent for its class if applications, so worth them knowing about.

Reply to
Tim Watts

I went into a branch of CEF once to get a Memsheild 2 63A MCB.... they thought about it for a bit, then said the smallest we have got is 6A, and we have only got about 40 of them!

Reply to
John Rumm

While I sympathise with the sentiment, there is the point that their point of sale computers are often programmed to offer suitable alternatives and typical related products to up sell based on what you bought. So presumably it would not be beyond the wit of man to have it prompt with appropriate alternatives?

Reply to
John Rumm

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