[OT] Has any other country solved the online shopping/delivery problem?

On Thursday 17 October 2013 13:48 stuart noble wrote in uk.d-i-y:

Well, erm...

But Meadow thingy shopping centre would be obvious, and/or Morrisons who are bang oppposite the station and have a massive car park.

Reply to
Tim Watts
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On Thursday 17 October 2013 13:50 Bob Eager wrote in uk.d-i-y:

Hmm - that's useful to know.

Reply to
Tim Watts

On Thursday 17 October 2013 13:50 Bob Eager wrote in uk.d-i-y:

Steady on my man, North Farm has an ASDA!

Reply to
Tim Watts

Aren't some small "Tesco Express" like outfits offering secure lockers for deliveries ?

ISTR a news story a while ago that Tesco were considering offering space in stores for secure lockers - you can see the upside for them of driving up footfall.

I am waiting for one of the supermarkets to cotton on to the idea of integrating their online delivery service, with 3rd party suppliers. I am sure you can see it now. "If you're a Tesco online customer, you can opt to have your purchase delivered with your next online shop. Just enter your clubcard number at the checkout ..."

Very attractive for Tesco since they can (effectively) charge twice for the same delivery ;).

Reply to
Jethro_uk

Do not believe the mileages they quote. Our "nearest" is in Appleby-in-Westmorland which the site says is 14.14 miles away. What it doesn't say is that is as the crow flies. To actually get to Appleby from here by road is 30 miles... The other two listed on a search from our postcode, are in Penrith at "15 miles" when it's over

  1. It doesn't list the ones in Hexham (real distance 25 miles) or Brampton (real distance 22 miles).
Reply to
Dave Liquorice

In message , at 19:39:09 on Wed, 16 Oct 2013, Tim Watts remarked:

My impression is that they use part-time freelancers in their own vehicles (usually private cars). While this is not a fundamentally broken approach and is clearly saving most of the chain some money, I think it might make delivery times a little less predictable.

Reply to
Roland Perry

In message , at 00:39:23 on Thu, 17 Oct 2013, snipped-for-privacy@privacy.net remarked:

Yes, I got a 2nd Class packet[1] this morning delivered by van (quite quick too, I only paid for the item on Tuesday). The postman with his pram was at least an hour later.

[1] It wasn't either big or heavy (about the same as a pair of VHS tapes), nor signed for, so I'm not sure why it wouldn't have fitted in the pram.
Reply to
Roland Perry

In message , at

08:31:36 on Thu, 17 Oct 2013, Dave Liquorice remarked:

That might be for collections from pick-up points, but all the many deliveries I've had have been from rather tatty private cars.

Reply to
Roland Perry

On Thursday 17 October 2013 14:06 Jethro_uk wrote in uk.d-i-y:

That would be *very* cool. OK - I'd wait a week, but Ocado give a 1 hour slot and most supermarkets manage 2 hour slots - so you do not miss them.

See - loads of business opportunities...

Reply to
Tim Watts

On Thursday 17 October 2013 14:12 Dave Liquorice wrote in uk.d-i-y:

No I don't - but my "local" ones are reasonably well placed (in the grand scheme of things).

Reply to
Tim Watts

On Thursday 17 October 2013 14:15 Roland Perry wrote in uk.d-i-y:

My old neighbour used to do this for a bit.

Seemed a very half arsed system - but he did pride himself in trying to time it when people were actually in - like evenings and weekends.

The last one we had did have the official uniform - I did not see the vehicle.

Reply to
Tim Watts

Just checked, and the 0.45 miles to our local shop is pretty accurate! Less than I thought...

Reply to
Bob Eager

Round here deliveries are from a branded transit sized van... but maybe they engage brain a bit and collect/deliver on the same round. Ah no they are tied up with Collect+ no drop off point anywhere near here, see earlier post.

Reply to
Dave Liquorice

twice for

If you live somewhere where the supermarkets deliver, only Sainsbury's and Asda do here.

Reply to
Dave Liquorice

In message , Roland Perry writes

We used to get that round here, nowadays we get proper vans delivering.

Reply to
chris French

In message , Tim Watts writes

I've had with a DPD delivery before, he came to the door, then realised what the time was and had to wait (something like 10 minutes).

IIRC I think he said that the problem is that if they don't deliver within the timed slot, the system flags it up as a 'misdelivery' or whatever in the same way whether it's late or early, and then presumably something pops up on the managers screen at some point about it, or it gets included in some sort of stats they report etc.. So they were told not to deliver early.

Kinda silly tho, presumably at some point they will alter their system, as unless they actually monitor the vans actual movements, they will be missing the info that they are actually delivering quicker on a route than they expected.

Reply to
chris French

In message , at

17:00:46 on Thu, 17 Oct 2013, Dave Liquorice remarked:

Maybe different local franchises have different business models. While I saw Yodel vans on the road (never parked) when I lived in Nottingham, all their deliveries were from private cars. Having moved to Cambs I've not seen a Yodel van at all, and as far as I can tell all the deliveries are also from private cars.

Despite living in quite a large town, the only Collect+ franchises are in nearby villages typically 5 miles away.

Reply to
Roland Perry

On Thursday 17 October 2013 17:26 chris French wrote in uk.d-i-y:

My mate confirms that too - met the bloke doing another delivery down the road. Asked if he could have his package. "Sorry" was the answer along with the explanation that the system only releases items at the right time.

Late is one thing, but an early positive delivery should be allowed (meaning the actual recipient accepted it and signed for).

What cannot be allowed of course is an early misdelivery - eg, "I called half an hour early but you weren't in" - well, not unless they want to emulate ShittyLink.

Ocado's rules are fully declared, adhered to and sensible: ring householder and ask if they mind an early delivery - if no, wait until the arranged timeslot and look happy about it.

A lot of the time, I can take it 30 mins early - once I declined and the bloke did not grumble in the slightest which is something that surprised me

- probably because I'm used to shitty service from so many other companies.

Reply to
Tim Watts

Not entirely. I had to visit our "local" Yodel depot last year, They have theri own vans that, here at least, do a 'once a week' delivery of things that would not fit in the cars that are used by the general delivery drivers. We have a helpfull young lady covering our patch.

Reply to
charles

It might have done -, but how many other similar packages had to be delivered on the same round? They might not all have fitted in the pram, in your case, cycle panniers in ours

Reply to
charles

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