A fibre cable has recently been strung down the poles on our street. We use BT for various reasons but don't want to change. Is there a reasonable way to contact BT and find out if we could be connected to the fibre and what it might cost. I don't want to try their call centres because the poeple answering talk too fast with an accent that being slightly deaf I don't understans.
Many thanks Jonathan
Try the Openreach checker and see if there is FTTP availability:
Theo
Stick your phone number into this
Beware though, there are potential complications with your landline phone service
Also:
It happens that Jonathan formulated :
There are options...
Copper all the way. Slowest
Fibre to the local cabinet, then copper to you. Faster
Fibre all the way. Fastest
frickin' lasers through vacuum. Definitely Fastest
Andy Burns pretended :
What, to a residential customer?
We got the fibre installed along the poles in the street in May of 2018, but was not able to actually order a service until Jan of 2019.
There's technology for that. But not really practical.
Paul
Yes. There's a road near me that has all the fibre dist boxes on the poles, and fibres from underground ducts feeding them, but not a single punter connected up with drop-fibres', nor any mention of availability yet on the Openreach databases.
Been like that for over a year now
Or anything that scatters the light such as a moderate rain fall or maybe someone's bonfire.
You can enter your phone number on some website and it will tell you if fibre is now available:: If so the costs are standard.
I think openreach still offers the option of one copper pair AND fibre.
Is it Openreach? Around my way City Fibre have recently installed their fibre cable along my street but currently the service is only being offered by one of their "partners".
Quantum entangement. The web page appears as soon as you think of clicking on the link.
Yes
This is where it gets complicated. It seems that if you order an FTTP service, as a new service, rather than an ADSL or FTTC upgrade, then they either leave the copper side in place, or replace with a hybrid drop wire. In that situation you can get the FTTP service up and running, then port the landline number from the FTTC service to a third part VoIP supplier. That port will then kill your FTTC contract. Of course, doing that mid contract will attract cancellation fees etc.
If you order an FTTC to FTTP migration, then BT Openreach rip out you copper connection at the same time as installing the fibre. There is no way to migrate out your landline number, that will kill everything stone dead. Well done Ofcom.
That is not the case.
And is irrelevant to FTTC or anything
Essentially the fibre drop cable can come with a twisted pair . If you ask, they will supply that and reconnect the old copper voice circuit at the local pole.
Presumably if its FTTC already they leave that jumpered in the FTTC cabinet.
Gigaclear has just dug up the village (and stopped the buses for about 15 days) and is offering 400Mbps for £17 pcm - then rising to lots more after
18 months. BT has just put shiny new metal bits from ground to well up the poles and can offer 80Mbps, so still FTTC.. Possibly there'll be fibre run up the DPs fairly soon. Oh, and Gigaclear has put a big cabinet on the outside of a bend just outside the 30 zone. What could possibly go wrong? (actually, it's on the apex of the bend so probaly OK).
It is exactly what Plusnet told a family member only this week.
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