OT Fibre connection

Jun 07, 2022 Last reply: 4 years ago 163 Replies

Be careful of the contracts they make you sign.

A trick, is to offer a cut rate for the first few months, when the contract is for two years. Several months later, a big bill shows up, and with no cheap option out of the contract.

Some of the companies, seem incapable of quoting what the regular monthly price is. Or, what escalator clause cuts in to raise the price half way through the contract.

There can also be deals, where the installation charge is large, but the charges are month-by-month and perhaps more predictable.

There is plenty of room for shenanigans in telecom. And the mother company is no better at it, than the shark-finned resellers.

Paul

Don't assume that. See my photos. I wanted them to do that but they insisted the fibre terminate at ground level where their engineers could easily access it without access inside the premises. Thy then wanted te shortest path to an inside point near a mains socket

Nope. They don't care where 'everything is'. Its up to you to provide a link between their modem and your router

Everything is upstairs, so fibre can enter at the eave and the

No, it cant. They simply won't do it. I tried

Cat 5 to a ground floor outside wall where there is power where they can install their modem

My installer screwed an eyebolt into the wall to secure his ladder

and if its only a short run that you want mine came with a Cat 5e of approx 1.5m. I wanted a longer cable though and the difference in cost of 5e and 6 (at that time) meant I got the 6 for 25p more than the 5e. Not required of course for the speeds and run length.

Agreed. Engineers made it quite clear they would only install to Ground floor close to a socket. One of the cottages wanted upstairs but they refused and dug their heels in on a 'take it or leave it'. Me and another were happy for GF entry points so they did 2 whilst the 3rd decided that he would run a cable upstairs later.

I think OR can install upstairs, eg where a house is split into flats so there's no 'downstairs'. But they do that by running down to ground level, having an external box, and then running back up the side of the building again.

The point of the external box is so they can test everything without the customer having to be at home, which reduces fault repair costs. That doesn't work if the box is 20 feet in the air.

There's a £40+VAT extra 'premium install' where they will do extra work, including 15m external cable:

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and there's a £150+VAT extra 'advanced install' which covers more complex installs (eg commercial premises):
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Theo

I'd expect single mode from the cab to the properties & they'd get away with multimode after that.

What cab? The fibre runs 15 miles to the regional exchange with no 'cab' in sight Its TDM modulated monomode with passive splitters.

openreach use singlemode fibre (OS1?) 9 micron, you'd get horrid losses if you tried to mate with an OM3 fibre, 50 micron using any type of coupler.

There are extension kits available on eBay. Most of them have a connector at only one end as they are intended for the second connector to be spliced on after the installation of the cable. Some have a connector on both ends. For example, with only one connector:

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This one has two connectors:
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If you install one of these cables beforehand, BT might well let you plug it into the outside box and you can then have the internal fibre modem and router wherever you like.

These kits use a very flexible type of single mode fibre that can be bent round tight corners without significant attenuation.

John

Put your postcode and house number/name into one of those upgrade with BT websites which is pretty much what I did. Negotiating on the phone will get you a better deal but you can do it all online if you want.

The time between them stringing up the poles with overhead fibre and it going live is fairly short - a few weeks at least in my neck of the woods.

First I knew that it was hot was when a neighbour was given a 36M full fibre service because they couldn't provide them with a reliable working copper line pair. I checked on the postcode and it showed "available".

DON'T check your local exchange for having a fibre service because the chances are that the fibre goes directly to bigger more distant one.

If you stick with BT then you can retain your existing landline phone number and it will be ported onto VOIP in due course (about a month later in my case). They desperately want any remaining working copper for other customers - the cables round here are completely shot.

If you go with almost any other vendor you either lose the landline entirely or retain it but with a new random non-geographic number.

I notice that my VOIP BT phone service now reports all local incoming calls as "out of area" and I have to dial the prefix.

I fail to see how this is a service "Improvement".

They do but if you are anywhere like me where decent copper is a rare commodity then they will VOIP you at the first possible opportunity. I moved to BT to retain my local number since otherwise I'd have lost it.

In old days it was DACSing grannies to free up working copper circuits now it is VOIPing early adopters of the new full fibre provision.

The new fibre drop cable has both fibre and copper in a figure 8 sheath which gives it a characteristic appearance in the air.

The annoying thing about the BT, Sky, TalkTalk 'VoIP' is it's propriety. You have to use the phone port on their supplied router.

It should instead conform to generic VoIP standards, so you are free to use whatever VoIP ATAs or phones you like (and of course port your number between telcos with gay abandon).

Another failure from the utterly useless Ofcom

Yes, that looks like the right fibre with SC/APC connector````

They do but don't expect it to last. They need their working copper circuits back for provision of basic services to other homes!

I don't know about FTTC to FTTP migration, but I do know that ADSL2+ to FTTP migration the copper line pair was left in place and the copper pair on the new fibre drop wire left unterminated. This was because it was more convenient for me and their engineer to do it that way.

I now have the cable drop entering my office in a convenient accessible place rather than right at the far end of the loft which is where the old copper circuit came in. PITA for doing modem in test socket!

My old copper connection stayed in service for a couple of months until they generously upgraded me to VOIP. ISTR they have stopped this rural VOIP upgrade programme after running into trouble with villagers who have no internet, no mobile phone and are vulnerable with care on call etc. Signal here is pretty dodgy for some networks too.

It seems they really didn't think it through...

You can preserve your existing landline number at the time of ordering with BT if that is what you want to do but it may not be the default. I got the impression that it was the clear USP of BT full fibre.

EE wouldn't do it at all. Full fibre from them would have lost the landline number and provision of the phone service with it. They even helpfully put me through to BT sales when I insisted on what I wanted.

Fibre all the way FTTP also offers the same low speed options as FTTC if that is all the customer wants to pay for. They have tried pretty hard to make these slower services unattractive but they *are* still there.

Full fibre essential(36M), FF1 (50M) and FF2 (74M) see

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The first one that is truly using the capacity is Full Fibre 100.

No doubt some overpaid marketing guru decided that naming the slower speeds with meaningful names like FF18, FF25 and FF34 would not be confusing enough to bamboozle their customers.

What happens depends on who's doing it. With my CityFibe (for Zen) install the copper (with Plusnet) was left in place so for a few weeks, until I ported the number over to VoIP, I had both. The copper remains in situ. (I haven't read the rest of this thread so apologies if someone has already said somnething similar.)

Except that it won't work if your existing landline is no longer used and your phone is connected to Virgin's system instead :( Oh well, I got them to cancel the ending of the introductory price and even drop that a little, for another 18 months.

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