CPC seem pretty good at getting orders out but if there for items that are on back order they send a separate email with a pdf attachment saying so This is a right pig of a thing to do - why not just send it as a plain email to which one can easily reply without the cranking up a pdf reader and wasting b.w.
Yeah.That must be a really serious problem for you ...:-)
Yes, that additional 2 seconds it takes to open could have been put to better use.
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It annoys me too as there's something strange about their PDFs which won't open on this machine which gets used for email etc. I have to transfer them to the PC to read them. Other PDFs including their specification sheet ones open just fine here. An HTML attachment would suit me better as this reader will convert that to plain text immediately.
Sending out emails where any attachment isn't properly replicated as plaintext could be added as a clause to Dennis' "Capital Crimes for Posession of Stolen Goods" bill.
Andy Dingley wibbled on Thursday 28 January 2010 14:39
What if the email if being read on a phone? Mine can manage text, but not Acroread files. Ditto attaching a word doc for one paragraph of plain text. I've told a school off for doing that...
The OP has a point - why waste everyone's time, including the computers, to do something that is as well done in ASCII?
Earthquake in Haiti; Britain virtually bankrupt - certainly morally bankrupt and a broken society; a gazillion other things worthy of worrying about and you complain about CPC sending out pdf files. Sheesh!!!
Quite, they have dropped the plain text from the daily "Deals" notices as well. "If you have any problems viewing the images below please click..."
FOAD, if you want to communicate with me do it in a means I can understand. Their website is broken as well, I can't see anything other than the lone quantity number when looking at a list of products.
Quite. And this kind of behaviour (text in attachments) is usually indicative of idiothood somewhere along the line. Do you really want to do business with a company whose IT is designed by idiots?
My solicitors send PDFs because they cant be fiddled about with, can't see why CPC would need to though...
You should send them emails telling them of the PDF bug in their system, call it a bug and it might get to their programmers! [g]
In their dreams, maybe. In real life, it's trivial to alter them.
Maybe because most folk have Acrobat Reader they think they won't know about the other members of the Adobe Acrobat family .
There's another sort?
The only reason I can think of is that they want to ensure that the attached 'file' is not tampered with. PDF is not editable if encrypted, Wundoez users can't easily edit even unencrypted ones. But it's daft.
Complain loudly and take your business elsewhere.
R.
They can be fiddled with. It may be harder to hide the fact they have been fiddled with.
Quite.
If you don't want to do business with a company that uses a portable format that isn't screwed by a whole myriad of browsers and platforms, then take your business elsewhere.
because email - especially Microsoft email, is totally crap at formatting anything.
It may well be a 'portable' format, but that doesn't mean it hasn't changed over the ages. Plain text has more or less stayed the same. There are two PDF readers being actively developed for this OS but neither will read the CPC PDFs.
So what's plainm text then?
MBQ
After all, ASCII is *so* hard to render.
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