CPC delivery.

Sep 15, 2015 19 Replies

When CPC started their free delivery on everything, it was pretty fast. Usually next day. Really no different from their paid for delivery, or free above a certain value. But not for long.



Ordered up something well above the old limit for free delivery last Friday and it still hasn't arrived.



So it looks like they're recovering the cost of free delivery for small orders by using a cheaper and slower service across the board, unless you pay extra for next day or whatever.


They use Royal Mail for small items (mostly) with all that entails.

I have noticed though that UPS have got markedly worse recently - and not just for CPC orders.

I orderd on Sunday eveing - parcel delivered at 10am today.

Agree. Try adding an item that they can't post (aerosol?).

My 2nd last order had a lithium coin battery in it, it came via UPS pretty quickly, adorned with warning labels about not carrying it if the package is damaged etc...

Also ordered on Sunday not arrived today but only a few cables. Website says "delivered" and it changed to that state Monday morning sometime. I think they really mean "dispatched"...

It does that if they use un-tracked Royal Mail.

a stockholder of mainly electronic parts who do most of the business by mail order - although there is a "Trade Counter" in Preston.

I think the same is happening on Amazon. The free delivery still says 3 to 5 days but in the past it was normally next day. Recently they seem to wait 4 days before dispatching and then 1 day for delivery.

From a CPC email I've just received I note they call it "Standard 3-5 Day Delivery". It also says they're extending the end date for free delivery on ALL orders.

I must say I don't begrudge cheap orders taking a few days if I'm not being robbed blind for postage - handy for ordering small odds and sods without having to think of something to hit the old £50 tipping point.

In message , Charles Hope writes

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lots of other stuff as well nowadays

that's wahy I said "mainly".

business by

Always have done other stuff, most noteably a huge range of white goods spares. Only a tiny fraction is in the catalog, or at least that used to be the case. I've not had need of any white goods spares for quite a while.

I made a 'small' order (£12*) the other day and it arrived next day by co urier (don't know which one though as it was left in the garage as we were out) so it can still happen at those levels.

Mathew

*It would have been even smaller but I always feel guilty taking advantage of their 'free' delivery for very low amounts as it'll inevitably limit the longevity of the offer if it simply proves too costly to provide.

Think you missed the point. My order value was well above what would have had free delivery before they started free for all - but took 3 working days to arrive. Before, anything qualifying for free delivery (or paid for if below that limit) always arrived here the next day.

Now it would seem the only way to get fast delivery is to pay extra - regardless of the order value.

I've seen the prices of lithium batteries at CPC shoot up, presumably because of the free postage thing. Which is a pain if you wanted to buy lots of them.

Theo

Yes. As a relatively small customer of theirs, I'd rather go back to the old system of free only above a certain value, and always fast delivery. As I could usually make up any order to above the 'free' point.

Yes, they do. I have had that exact situation.

I placed a $42 order on Wednesday late afternoon, for free 3-5 day delivery, it arrived via UPS at mid-day yesterday, thursday.

Also a small (aka tiny) customer but I've bought more since the free delivery on web orders came in that I would have. It used to take so long to get a big enough order together that I'd have forgotten what the top items on the list were for or the need had gone away or been worked around. The list then gets shorter...

Now if I want just 3 or 4 items with an cost of around a tenner I'll order.

RIC (Ah, I see!) I suppose they're getting mercenary. How was it delivered? Just had a £20 order (net weight about 3oz!) arrive today, ordered Wednesday delivered by RM 48hr service.

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