AA renewal time, having been a "member" (AKA "customer") for 30+ years. Renewal cost £238 ... methinks that's a little high so rings them up and has a friendly chat ... reduced to £144 because I've been with them for so long. Me: "why couldn't you automatically offer me the best rate as a reward?" AA: "we couldn't do that because you might have called us out a lot, you have to call"
which at £38 for two of us, including "relay" and home start, with two cars you can't really quibble over. It's basically an insurance-based scheme, so you pay for any service you get at the time by credit card, and they reimburse you afterwards.
I've been a member for about 10 years (which makes me think how much I've saved on not being AA/RAC), and only had occasion to use them once, last year, and they were fine - you phone a central number and a bloke with a low-loader comes and takes you home. Just not with the pretty AA/RAC livery etc.
AFAICS the trick is never to renew, just rotate around the companies to take advantage of new customer deals etc. Personally I really don't think there's much to choose between AA and RAC in terms of service (don't know about Green Flag etc). I recently did this for my daughter
- she swapped from AA to RAC on an online new punter deal for about 40% lower premium IIRC.
The other trick to work in at the same time (not possible if you stay with the same company) is go via a cashback website - roadside recovery is a particularly good deal. Eg, for no downside at all, if you buy a £151 policy, Quidco.com will bung you £75/£85 (= AA/RAC), or less for cheaper policies.
So all in all it makes switching recovery companies a complete no brainer AFAICS.
(Anyone who's not a quidco member and wants to join might like to do so via my referal link, to give me £2.50 :) Or not.
Always carry an apprentice who is covered. Being a passenger is (usually) sufficient. And don't breakdown between Grimsby and home.
And to tie in another thread, try to work out the VAT rate used for AA/RAC subs. Certainly used to be a very odd rate based on proportion deemed to be insurance vs membership.
Tempt someone with really cheap rates for the first year and they sign up.
Hit them for a steep premium for the 2nd year. Most customers don't bother shopping around after 1 year so they pay up.
For the record I've had AA breakdown cover for 5 years now... Every time I get a renewal notice, I cancel.
I then go onto AA's website and sign up as a new member. Every year so far, My "new member rate" has *always" been less than half the cost of renewal had I "remained" a member.
Only downside is I get a totally new membership number every year.
My in-laws have a card that says "Member since 1970" whereas my card says "Member since (current year minus 1).....
Stuck with the AA because they are the only ones with decent Europe cover. When I see things like "recover to a garage within 15km" and realise we are going to places where there are _no_ garages within that range...
Erm.. So they can look up if you called them out a lot if you ring but not otherwise? What kind of operation are they running? Obviously a very lazy one.
My expensive renewal came with added "Gold" status, as a reward for long membership. I phoned and managed to get it reduced to new member rates, but retained the "Gold" perks, though not all are that useful for me.
HomeOwnersHub website is not affiliated with any of the manufacturers or service providers discussed here.
All logos and trade names are the property of their respective owners.