I'm fed up with cheap quality washing machines and was thinking about Miele. How easy are they to fix after the 5 year guarantee is up...are parts easy to get and reasonably priced? How many of you have Miele and never have problems?
Are you fed up with the down time meaning no clothes washed for a weeks or so? Probably, yes. Then buy two mid priced washing machines and still have change over a Miele. Two Bosches for a Miele and change. If one drops out then one still works and no down time. Two loads at once of different colours. As the load is evened out between the two they should last longer as less wear.
Miele's do go wrong and when they do you are still in the same position as when a cheapy Hotpoint is down too.
Very good points IMM. A washing machine is a washing machine, and all can break down. A make like Hoover is more easily repaired because the parts are more readily available and cheaper. I would also recommend staying clear of a washer/dryer combination machine because they are notorious for being fault magnets, with almost constant filter cleaning and flushing condenser bottles to stop them over heating and burning out and things, can be a real pain in the proverbial.
I suggested this approach to a relative with 3 young children, who would think the world had caved in when the washing machine broke down. They put one in the kitchen and one in the garage. They have had two machines for near 20 years now, and never had to go to the laundrette (if you can find one).
So are Hotpoint, who make over 1/2 of washing machines sold in the UK, and Bosch.
According to Which? magazine (August 2002) the most reliable machines were: Miele (92%), Candy (90%), Bosch (89%) and AEG (86%).
Candy are dirt cheap machines with Argos having a deal on one for £189. Another point is always get the basic machine as most people never use the extra functions, which means more money and more to go wrong.
Also go to John Lewis who have rock bottom deals, "never knowingly undersold", and give a TWO year guarantee on all white goods. They are on-line now. Hotpoint give 1 one year parts & labour (2 with John Lewis) and 5 for parts.
If getting a £189 Candy from Argos, they are so cheap it is worth getting the extra guarantee.
In 28 years I am only on my second Indesit. I have just replaced the motor brushes after 14 years. We have two children - both go horse riding and so we have washed all the baby things (20 years ago) and are still doing loads of washing.
I agree with the advice to go for a simple machine. Ensure the feet are really well adjusted. Avoid extended warranties. Avoid washer/ dryer combinations.
If has a serious problem - get rid and buy a new one (after trying some switch cleaner on the programmer)
I think that Which-type results are a bit suspect. People who buy more costly appliances tend to get very defensive about them. A bit like Volvo drivers saying how reliable the cars are - but they forget how much they spend on services (or VW - or others) (or that really expensive Vacuum cleaner that needs you to take out a mortgage)
Actually we've got a Volvo 850 estate and its never been a moments trouble. Done 135 K miles and the engine sounds like its just been run in. And it no longer goes to main dealers since they were bought out by another lot. A local mechanic looks after it and its tickety boo. Still got that very solid feel about it too.
Oh, just remembered the vacuum cleaner is a miele too!......
Just that its more environmentally friendly to buy something that will last rather than summat cheap, that will fill the landfill sooner. Just look at modern day Videos and TV's..
I don't follow the logic of that. The cost of having to replace a set of bearings is not so much the cost of the materials - as you point out they are cheap - but in the cost of doing the work.
I have no idea how long changing bearings takes on a Hotpoint or how it is done, but I am sure that the labour cost for having the work done professionally is going to be several times the parts cost.
Having looked at Miele spares pricing, some while ago, it didn't strike me as expensive, and I do know that servicing on their washers can be done entirely from the front - very useful considering the weight of the very solid engineering.
Anyway, my philosophy in this is that I view my DIY time as expensive. I would rather spend it creating something rather than fixing something that is broken, so if spending a little more on a quality product that over its life saves me 2-3 days of time then that makes good economic sense to me.
Even if you don't mind spending the time, not having to fix something that breaks seems worthwhile.
I've got an 850 too....after having enough of Fiat Panda type cars...but 850s have their problems like anything else mechanical. My camshaft position sensor died last month so I had to get relayed...but fixed next day.
At the moment we have an unreliable Hoover washer/dryer (lived in a flat before so no space) and a baby so the thing's taking a hammering. Rather than pay £10pm for home appliance cover for repairs I was thinking of shelling out for a Miele 404Plus with the five year warranty they offer now...the costs about balance out over the long term. How long does a Miele repairman take to come out from reporting a fault? Are they the same 'gentlemen' that BGas send round to umm and arrr?
Probably get a dirt cheap dryer to throw in the garage for winter...good idea about John Lewis, I'll have to go the Sheffield to have a look at prices.
I don't really have the room for two washing machines, but could always keep the washer/dryer as a backup to be wheeled out...just add it to my collection of other spares I keep 'just in case' - I'll probably look like Albert Steptoe by the time I retire.....
HomeOwnersHub website is not affiliated with any of the manufacturers or service providers discussed here.
All logos and trade names are the property of their respective owners.