We have put a lot of Ikea stuff together over the years.
It just works.
I've just spent a frustrating (well, it felt like at least an hour) trying to put a B&Q circular garden table together.
Should be simple. Two metal frames at right angles, held in place by a metal loop with welded brackets.
Turns out after much pushing and grunting and removing and refitting that the frame is bent to f*ck and/or not welded up correctly.
<http://www.diy.com/nav/garden/outdoor-living/garden-furniture/tables/- specificproducttype-dining_tables/Lavezzi-Dining-Table-12718771? noCookiesúlse>
is what is should look like.
Now trying to ring them up to ask them to hold a replacement for us.
Friday evening is not a good time to get customer service.
It is a shame that there isn't an Ikea anywhere near us. Nearest is about 1.5 hours drive each way.
So how can Ikea do it and remain cheap, and B&Q just can't?