I need to claim my fisrt winter fuel payment blah blah.
I phone up because they want my birth certificate,.
No way I say, is that going in the post.
OK they say, send us a registered verified copy - just go into the job centre and get it verified and and send a verified copy.
Me: I have never been to the job centre in my life and I don't know where it is, will a bank or solicitor verified copy do?
Them: Sure that will be fine.
Today back comes the form and in a separate cover the birth certificate copy saying I must take it to te local job centre..
Oh and when I said I wanted a cheque they sent it back saying 'I must tell them where I want to cash it'
I don't want to cash it, I just don't trust any given bank (account) to be there next year to DD it into.
So far as with all government grants its cost as much to not get it as I would benefit by getting it.
This is the THIRD time this year that some stupid junior clerk in some organisation that ought to know better has pissed all over me despite the fact that I have phoned, checked the rules and complied with them.
Society is really falling apart due to systemetically introduced incompetence at every level.