Had a message from Amazon

Aug 30, 2024 Last reply: 1 year ago 22 Replies

All seems ok now, went straight to my Amazon account changed password and Browser. The refund on my bank account was from amazon. I was amazed that they picked it up so quickly, fairly obvious when one looks at the respondents detail. "......Hello,

We believe that an unauthorized party may have accessed your Amazon.co.uk account. For your security, we have assigned a temporary password to your account and reversed any changes made by this party. Any pending orders have been canceled.

You will need to reset your password when you return to the Amazon.co.uk site. To reset your password, click "Your Account" at the top of any page on Amazon.ca. On the Sign In page, click the "Forgot Password" link to reach the Amazon.co.uk Password Assistance page. After you enter your email or mobile phone number, you will receive an email containing a personalized link. Click the link from the email and follow the directions provided.

Your new password will be effective immediately. We recommend that you choose a password that you have never used with any website.

You will also need to:

-- Re-enter your complete credit or debit card number the next time that you place an order.

-- Re-enter any addresses that you recently added to your account.

-- Check your subscriptions, if you have any. You may need to update them.

If you have trouble resetting your password, use the Contact Us form in our Help pages.

You can also enable Amazon's Two-Step Verification, a feature that adds an extra layer of security to your account. You can activate this feature from the Advanced Security Settings page located in Your Account under Login & security.

We do not know how this person got your sign-in information because that happened away from our websites. Some techniques include using malicious software to capture a user's keystrokes, trying common passwords, and sending fraudulent emails that request account information (known as "phishing").

To learn more about safe online shopping, go to Amazon.co.uk Help, then Other Topics & Help Sites, and then click Security & Privacy.

Account Specialist Amazon.co.uk

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I am always amazed by the number of high profile youtube channels that seem to get hijacked. The MO normally seems to be email delivered malware that steals session cookies. (often with a bit of phishing to get up to the delivery stage).

A fairly obvious rule seems to me: don't use the same machine for email that you use to upload and administer the youtube account!

If you use a gmail address attached to the same account used for youtube, don't login to the gmail web client to access it, since that would also require the mail machine to pass 2FA and hence also host session cookies that could allow access to the youtube side of it.

Set the mail account up to allow IMAP access, and use AN Other mail application to read the email. (preferably on a different (possibly virtual) machine).

In a way thought, the security services are probably grateful such naivete makes their job easier.

Although it can't get any easier than pigshit thick crims including their local boys (& girls !) in blue on their planned activities :)

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