I sent it back for repair under warranty (just over a year old) and got a phone call saying they couldn't fix it and are ending me a replacement. Happy days I suppose but hard to understand why it couldnot be fixed
It probably could be, but the cost of dismantling, locating the fault, replacing the component and reassembling would be more than simply picking up a new one at the end of the assembly line, especially if that line was primarily robotic.
Plastic engineering again. I do feel that industry has not got the memo about repairable tech yet. Brian
Cheap inkjet printers are throw-away items. They don't even come with proper ink cartridges to cut the selling price. They have special cartridges that will only do a limited number of pages.
The profit for Canon is the continuous supply of replacement cartridges, where much of the content is wasted by the printer every time it is powered up and does a self test and head cleaning operation.
I just print to PDF format, copy to a USB stick and use the local Library wizz-bang photocopier that also prints from external USB sticks.
Andrew
cheaper to send a new one than mess with it
On the contrary this particular model, Pixma G650, has large ink tanks which cn be refilled
Well that is what a warranty is for. When they say they couldn't fix it it's more likely that it isn't economically viable. And that customer service is worth more important i.e not keeping you waiting for a week while the part arrives, or the printer's sent back half way across the world to be fixed.
But it wasn't cheap, as in under 50 quid, like this one
The key phrase on Currys website is that the printer comes with 'full ink tanks' I suspect. You only seem to see this on the more expensive models.
The G6050 we have now had for three years, is still on its original fill of ink. And I still have two full bottles (170mL each) of black which came with it. Should last another six years until I need more black, and, judging by the colour tanks, anothre three before they need refilling. Printer cost £300 or so, a lot of which is being saved on ink and it's also worth it on the convenience.
HomeOwnersHub website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.