Shower cover for shower

After the renovation we found that the shower drain cover is higher than the pavement and the water does not drain completely. How do you solve the problem?
http://www.youtube.com/watch?v
NMK_7ccDo
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replying to asis, Iggy wrote: The video link didn't work for me. But, you call the plumber back in to fix their error, at zero cost to you. Only they screwed up and only they should fix it. However, if you want to see how it's done or want to attempt the fix yourself, see this video "How to cut old and install new shower drain"
https://www.youtube.com/watch?v=Qxw7wUnfbcA


You must cut off the wrongly installed shower drain flange and install a new flange correctly, there's no quick-fix or short-cut. The linked video ends with backing installed under the flange, in your case you may have to chisel or grind the concrete down for the new flange to fit how it should.
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