By the time he gets back to you, or by the time they activate the
system, they will have signed their own contract. Use reverse 411 to
get their numbre and call them directly. Or you or ask a friend in
the n'hood to go over their and get their number, or at least leave a
note on their door asking them to call you.
But what did the company do wrong? He didn't pay for the alarm up front
(thats the "all this for $99 commercial") so the deal is that he has to
pay for the deferred installation cost over the 3 year contract period.
I didn't say the company did anything wrong -- OP asked for options to
try to minimize his out-of-pocket cancellation charges. I told him
where there might be some relief _IF_ (and that's the proverbial "big
if") there had been some judgment in his state that the particular form
of cancellation clause had been deemed excessive previously or wasn't
compliant w/ state law/regulation. Some have been, whether this
particular one has or not would be the question. It's a faint hope, for
OP, certainly. The contract terms weren't supplied so whether it is
actually a deferred installation charge or not isn't known for
sure--reasonable hypothesis, certainly.
I also told OP I figured he was stuck but that was really only way he
could likely hope for a basis on which to try to refuse to pay.
Otherwise, about his only hope is the option of trying to see if they'll
accept a partial payment or get the successor tenant to pick it up for
him (but that undoubtedly wouldn't get him relieved from the obligation
only have the other guy pay it for him as long as he so chose to do so).
Please read the OP's posts before you post.
The alarm system was already installed by th property
owner BEFORE the OP, as a renter, moved in.
Wasn't anything to "pay for " "up front".
The $"$99.00" come on never applied in this case.
You're not too bright, are you?
May 19, 5:19 PM, Dan posted i>
> There was no installation. The system/their yard signs/window
> present in the house when we signed the lease. I'm assuming the
> who had lived in the house prior to renting it, had it installed.
> no mention of a "break" for signing a 3 year contract, or of any
> time arrangement, in fact there was no mention of the term at all either
> when I called to initiate the service, or when the guy came out to
> & get me to sign, even when I told him we were renting & looking to
> the near future. Obviously he knew, but said nothing. I assumed it was
> month to month. There is no mention of any term on the front of the
> contract, it only appears on the back, which in retrospect I should have
> taken 45 minutes to read (all 4 legal-size, fine-print boiler plate-ese
> pages of it) while the "technician" stood there twiddling his thumbs.
> was my 1st experience with an alarm company, had I known what I know
> would have done things differently. I assumed it was like any other
> "utility", cable, electric, telephone, gas, etc., maybe you had an
> activation charge, but after that you paid monthly for as long as you
> the service & when you were done, you were done. I'm sure all the
> know-it-alls will claim they ALLLLLLWAYS read all the boiler plate,
> regardless of how long & regardless of who's waiting but most people
> a fact the businesses rely on. I have an e-mail in to the landlord
> inquiring if the new tenants have signed with them. For all I know, the
> people before us are still paying for an early termination, the present
> tenants are paying for current service, and they expect me to pay
> as well. Is this legal? Well I'm sure their army of attorneys has
> that it is. Whether it's right is another question.
> n this thread:
On Wed, 20 Jun 2007 08:39:11 -0700, jJim McLaughlin
Come to think of it, I can cancel my in-house telephone and electric
any time I wanted, but I didn't sign a contract for them. I just
called on the phone and they connected it afaicr. Gas is like that
I don't remember cable tv. And I don't know about cable internet or
Cellphones have all kinds of longterm deals.
Burglar alarm companies might well need a contract even when one can
cancel at will, because they need the customer to acknowledge the
limitations of the services provided. They're not going to send an
army if the alarm goes off, only call you and then call the police. I
haven't seen one of those contracts yet, but I wonder if it limits the
promises it makes on that. like "within 5 minutes".
BTW, it's "fair" for you to pay the extra 50 or 100. You in effect
wagered that yhou would be there the whole three years and save on a
3-year contract over a month to month contract. You lost the bet and
it wouldn't hurt to pay extra. If you would have saved 300 over 3
years (8 dollars a month), that's 100 over one year, so the extra 100
paid for 15 months is still losing less than you would have gained had
you stayed the whole 3 years.
Yes. OP said,
"They are billing us for the remainder
of the term, nearly $700. Needless to say, I would prefer not to
pay for service we will not be using."
To OP: my best advice is to tell them to go take a flying one.
Why would the AG be interested?
The usual deal with the "big box" alarm companies is that they advertise
"protect your house and family for $99". Obviously they can't do that
so they require that you enter a contract so that you actually pay for
the system over the contract term. Nothing illegal about that. The
contract contains specific language that needs to be fulfilled. In this
case they want to be paid to cover the deferred cost of the installation.
As OP explained later in the thread, he was a renter and the alarm
system was in place when he rented. He has been paying only for
service and has no obligation to pay for future service that is not
rendered. Any unfulfilled obligation to the alarm company for
installation lies with whoever arranged for installation originally.
It is easy (and somehow more fun, too :) ) to pontificate, though... :(
I'm still guessing your best hope would be for the new renter to simply
pick up on the existing contract w/o involving the provider further --
I'm guessing they would want yet another extended contract. What else
you might be able to negotiate is anybody's guess...
As I noted, I've done without some services simply because the terms
offered routinely are too onerous/one-sided imo and I haven't desired
the service badly enough to fight the battle. Fortunately I haven't had
to make the stand on something of either real importance or of an
insatiable desire otherwise... :)
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