Neptune Washing Machine

It's at least worth the effort to pull it out and see if it's a simple item like a worn out belt. Nine years is fairly old, but since it's a higher end unit, if it was working well prior to this it should be worth fixing if it's something simple like a belt. A decent washer can last 30 years with some minimal maintenance like belts.

Remember repairclinic.com is your online friend. Advice and parts are available if you contact them. Good luck.

Joe

I was told thats a symptom of main bearing failure and worse the entire drum must be replaced. Its sad the $ saved on water by using a front loader never sees and real savings because service and parts are so costly..........

this told to me by a local appliance repair technician

Consumer Reports says a washer that old is not worth fixing because half the repairs turn out crappy. Don't risk money into it.

These stories of poor reliability turned me off front-loaders. We recently moved and bought a new set, so went with an agitator less Whirpool. We're hoping to get the reliability of a top loader with most of the advantages of a front loader. We'll see.