The product was shipped and arrived in perfect conditions, it works, now all I have to do is to mail in the receipt and the UPC label from the product box. This label is a sticker label on the box. Unfortunately UPS has pasted their large shipping label (also has a bar code) on top of it.
So now I cannot get the label off!
I called the reseller - not their problem, UPS put on that label. I tend to agree it's not their problem.
I called the manufacturer's rebate program - they need the UPC label, cleatly visible, cannot be torned or ripped. I explained the situation and they said most likely it won't work. They hire a third party to process this and it probably will be rejected. I offer to cut out the whole UPS label and they can vaguely see the original UPC label under it, they said you can try, but don't get your hope up high.
I called the reseller back, can I mail the box back and they give me another box? Nope.
So, does anyone has any suggestion how I can successfully "lift" off the UPS label without tearing out the label under it? I tried to pull it very slowly and as soon as it reached the label underneath, it began to tear.