Just had the worst customer service I can remember in my entire life. At a
Dollar Tree, in Victor NY. I've had good service there in the past, which is
why this is so exceptional. The clerk, a teen boy, with the name tag
"CAMERON" asked if I was finished so he could cash me ot. Needed to get his
drawer open so he could give the other lady her change. I said I wasn't
sure, but what the heck. Cash me out.
He explained that I could continue shopping. He'd done this before, that
some customers buy one item, and then go back to shopping. So I told him, I
was finished enough, and he should cash me out. Over a period of 3 to 5
minutes, I told him four times to go ahead and cash me out. Or was it five.
He kept talking and talking, until finally I used my best drill sargeant
voice and ordered him to cash me out.
He kept talking. It became clear that he was abusing his power, and just
dangling me on a string. I stormed out of the store. I went home, got the
number, and called the store manager, and give him a detailed account. Al,
the manager, sounds like he's not from NY. Very friendly fellow. Including
reccomend that the boy should be fired immediately. Al says he'll get to the
bottom of this. But he can't fire the kid after nine months of no
complaints. He could if it were something really serious. I explained that
mistreating customers lost him a sale, and may have lost him a customer. I
left him my name and home phone number, if he needed further testimony.
And then I called national, left a message with them, got their voice mail.
Same reccomendation. If you've ever been in the Victor Dollar Tree, and had
bad customer service by a dark haired teenager named Cameron, please
imediately telephone the store, and tell Al about it. (585) 223-6050.
Christopher A. Young
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