How many of you have this box and remote?
I have the Cotour 2 box and remote paired to my Element TV.
I really like the remote, but one function (button), TV/Video is non- functional.
I've worked with technical support at both Cox and Element to resolve this problem, but neither has been able to offer a solution.
If you have either an Element or other brand TV, I would like to know if the TV/Video button works for you. I have tried at least 8 suggested codes to pair the remote to the TV. Most do not work at all, although several pair with the TV with the exception of the TV/Video button.
The Element remote has a "Source" button, after which the up and down arrow buttons allow you to select the source input. Not so with the Contour 2 remote. I would rather not have to use two remots to control this feature.
Any information you might have in resolving this issue would be greatly appreciated.
TIA