I just got a new black (61XL) cartridge for my HP 3510 all-in-one , after
an hour on the line with HP support it still pops an "incompatible
cartridge" message and locks up ... anybody know a workaround for this ?
Probably a similar issue to using refilled cartridges , and a similar
solution . I'm still on the line with HP on hold , we'll see what they offer
to do - I got stuff that needs printin' !
Just got off the line , they're sending me a new cartridge . But I still
want to see if there's a hack or workaround ...
I've tried multiple contact cleanings , power-down and unplug then
re-power , and everything else they could think of . HP is sending me a new
cartridge . The wife works that dept at Walmart , she's going to try to get
it swapped , so I at least end up with an extra cartridge for all my time
and frustration .
There used to be a hack to enable use of refilled cartridges , since most
printers now have software to prevent that <gotta protect the profits !> .
All kinda moot now , except the delay in printing the stuff that started
this whole clusterf**k . And that ain't actually that big of a deal , a
couple of days delay isn't a big problem , just an inconvenience .
I've had the problem too with re-inked cartridges. With newer printers,
HP has made it increasingly difficult to use any cartridge then their
own. I'm sure they sell the printers at cost and make all their money
off the cartridges. I had guys at Kodak tell me that about their
cameras. They made all their money off the film.
As far as my experience with them, HP support is piss poor. My wife had
a printer problem that needed replacement but spent maybe 2 hours on the
phone with them.
Next trip to Memphis my laser printer is coming home , along with another
inkjet I have there and all the rest of my computer stuff . This turned out
reasonably well , Walmart is going to warrantee the cartridge plus HP is
sending one for all my time and frustration .
I think the best option is a color inkjet and a monochrome laser.
I got a Canon all-in-one laser (MF4880DW) for $130 and it's been great,
though it reminds me all the time about the after-market toner
cartridge. I think the current model is the Canon imageCLASS MF227dw
which is $160 (B&H, Adorama, and Fry's by price-matching).
The daughter-unit has a Brother HL-2270DW at college. It was $80,
double-sided and with Wi-Fi. But the Brother HL-2xxx series are very
cheaply made and aren't designed for heavy use. Easy to refill the toner
or buy after-market cartridges. The 2270DW was replaced by the
HL-L2340DW which is $90. Avoid the Brother models that lack wireless and
The place to fidn that would be from those who sell refilled cartridges.
Maybe it's on one of their webpages, or buy a cartridge if you have to.
Then if it doesn't work, you'll have two companies to complain to!!
I'm not a bit surprised that after an hour on the phone with HP "support" you're no closer to
solving the problem than when you picked up the phone -- "Hewlett Packard" sounds a lot like
"Useless Bastard" for a *reason*.
Sure. The workaround is easy: dump the HP and go buy yourself a Canon or Epson printer
instead, or Brother, or Lexmark -- pretty much anything except HP.
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