Which is the best home warranty company ?

Which is the best home warranty company ? for a home in the SF Bay Area ?

Do they only cover appliances or even Air Con ? Do they cover plumbing and other things too ?

Do they make you wait a period of time before using it ?

Thanks

Kim

Reply to
kimshapiro100
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EVERY single one I EVER dealt with use the worse companies for repair.

I no longer will deal with them and most here probably won't either.

Usually HACKS do this kind of work. And yes, I have the facts to back up this statement.

Reply to
geoman

Home warranty companies are bottom feeder insurance companies. They are only in business to make a profit for their shareholders. They do a gave disservice to their customers by always using the lowest priced hacks to do their work, then they take up to 90 days to pay the contractor. Some of the home warranty companies now have stipulations that you have to have your HVAC system under contract with a service agreement or they won't cover it.

Reply to
Noon-Air

I didn't know that newest approach.... those sleezebags.

I HATE homewarranties and will NOT do any work for them

Heck, I hate Tranes and American Standards as well, they expect a roof top condenser coil on a 15 ton unit to take four hours and $150 for the crane. They too are crooks.

Reply to
geoman

None of them....they are insurance companies...they are there to insure that they pay out as least amount of money as they can on any repair you might need. I stopped using them years ago. And when a customer mentions they have HOME WARRANTY..I tell them HAVE A NICE DAY They are thieves without masks

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Reply to
daytona

get real, they're rich successful businessmen.

what size crane did you need?

and how long did it take you & Mark?

Reply to
gofish

My wife and I have found an excellent home warranty service.

It works like this: First, you figure your monthly maintenance costs, and you just spend that much money yourself to do that normal maintenance.

Next, you've got some stuff you can predict. New roof, for example--you're eventually going to need one. Figure out what one will cost and when you'll need it. Break that down by months. Do the same for appliances, etc. That's your premium. You pay that to the company every month. They keep the money, and when you need to do some of that long term maintenance (ex.: new roof after 15-30 years, depending), the warranty will cover it--up to the total amount of the money you've paid in since you started. That pretty much covers things that will wear out, need maintenance, break down, or otherwise have a finite lifespan--appliances, roof, paint, etc. Oh, yeah--Whatever money you don't use, you can take back out whenever you want, plus interest!

Finally, there's stuff that you just can't predict. Accidents, fires, burglaries, floods. Might never happen, but if they do, you won't have enough money to cover it yourself. We (and a whole bunch of other folks) pay into a common fund. The company that runs the fund has figured out that, over a large group of people like this, there's going to be so many fires, burglaries, etc (floods are handled by a different co.).

Then they break that down over all the people in the group, and add a little extra money for their trouble. The company that runs the fund takes the money and invests it, but they also keep enough on the side so that they can take care of a certain number of folks at any given time:

When one of the people in the group has a fire or burglary, or whatnot, they give those people some of the money that we all put in. The rest of us keep putting in money, and wait our turn, which we hope never comes.

Reply to
thrugoodmarshall

I obviously have had different dealings with home warranty companies than the other folks here.

1) We collect from the customer and they get reimbursed from the warranty co.

2) When the tech arrives we charge a diagnostic fee. This is collected from the owner

3) Once the tech diagnoses the problem, he calls the warranty co. and gives the model # of the unit and the cost of the repair.

4) I have NEVER received an argument from them. They just want all pertinent info and we are issued an authorization number. Again, I collect from the owner and they are reimbursed.

5) I ALWAYS come away with a happy customer, they get what they want and I get my money. No 30 day wait...I get it NOW

6) I would like to have ALL my customers with a home warranty

7) I am considered one of the highest priced HVAC contractors in my area.

Reply to
B-Hate-Me

That's great when you do not have to wait the 30 days to get your money.

Have you ever had a customer that their check bounce? If that happens what happens then?

Reply to
Moe Jones

Never heard of a good let alone a best home warranty company

Reply to
daytona

Good question, Moe.

I've never had a warranty customer bounce a check on me...Yet.

Otherwise, I am like stink on shit, or magic underwear on a mormun when it comes to non-payment. I don't care if it's $5.00, I'm gonna get my money or make your life so miserable that you'll wish that you HAD paid.

If the customer has a gripe, I will NEVER run from a job, that's for pussies. My atitude is that I spend so much money GETING customers I don't want to then LOSE them and I will do anything reasonable to make them happy.

Writing a bad check in my state is a felony and I will persue the slimeball that wrote it to the end of the earth. If I don't get paid, I'll ruin your credit record and make sure all my HVAC brothers in the area know the slime's name.

I hope that answers your question Moe.

Reply to
B-Hate-Me

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