I don't want to mention the name, but this one is in Massachusetts. They have completely ignored e-mails. I ordered items from them and they already charged my credit card 8 weeks ago. Yet no shipment until now. Which government agency should I direct my complaints to? Thanks for the help
Frances
Try the consumer division of the Attorney General's office if there is one.
And call your credit card company to dispute the charge. The credit card company can do a chargeback to the vendor.
deg
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