They are generally ok, though we do prefer Premier Inn if available, and if the price is competitive. Though it's bit of a standing joke in our family that they never get the beds right (we are normally a family of 4, and they invariably don't do the kids beds, or only do one, or don't have all the bedding etc. :-) Invariably find the staff friendly and helpful.
We do have breakfast normally, it's not great but it's ok, and the kids like it, and even our awkward younger one will eat. And kids are free, so where else can you get an all you can eat breakfast for 4 for about £15?
My wife soemtimes stays in poshish places when at conferences. One she was at didn't have a kettle. Butt hen she found out they had them, but you just had to ask. Another one, they supplied free tea and coffee for the rooms she was in (though she didn't realise at first)